Why Do We Laugh? Annotation and Taxonomy Generation for Laughable Contexts in Spontaneous Text Conversation

Laughter serves as a multifaceted communicative signal in human interaction, yet its identification within dialogue presents a significant challenge for conversational AI systems. This study addresses this challenge by annotating laughable contexts in Japanese spontaneous text conversation data and developing a taxonomy to classify the underlying reasons for such contexts. Initially, multiple annotators manually labeled laughable contexts using a binary decision (laughable or non-laughable). Subsequently, an LLM was used to generate explanations for the binary annotations of laughable contexts, which were then categorized into a taxonomy comprising ten categories, including "Empathy and Affinity" and "Humor and Surprise," highlighting the diverse range of laughter-inducing scenarios. The study also evaluated GPT-4's performance in recognizing the majority labels of laughable contexts, achieving an F1 score of 43.14%. These findings contribute to the advancement of conversational AI by establishing a foundation for more nuanced recognition and generation of laughter, ultimately fostering more natural and engaging human-AI interactions.

An LLM Benchmark for Addressee Recognition in Multi-modal Multi-party Dialogue

Handling multi-party dialogues represents a significant step for advancing spoken dialogue systems, necessitating the development of tasks specific to multi-party interactions. To address this challenge, we are constructing a multi-modal multi-party dialogue corpus of triadic (three-participant) discussions. This paper focuses on the task of addressee recognition, identifying who is being addressed to take the next turn, a critical component unique to multi-party dialogue systems. A subset of the corpus was annotated with addressee information, revealing that explicit addressees are indicated in approximately 20% of conversational turns. To evaluate the task's complexity, we benchmarked the performance of a large language model (GPT-4o) on addressee recognition. The results showed that GPT-4o achieved an accuracy only marginally above chance, underscoring the challenges of addressee recognition in multi-party dialogue. These findings highlight the need for further research to enhance the capabilities of large language models in understanding and navigating the intricacies of multi-party conversational dynamics.

Human-Like Embodied AI Interviewer: Employing Android ERICA in Real International Conference

This paper introduces the human-like embodied AI interviewer which integrates android robots equipped with advanced conversational capabilities, including attentive listening, conversational repairs, and user fluency adaptation. Moreover, it can analyze and present results post-interview. We conducted a real-world case study at SIGDIAL 2024 with 42 participants, of whom 69% reported positive experiences. This study demonstrated the system's effectiveness in conducting interviews just like a human and marked the first employment of such a system at an international conference. The demonstration video is available at https://youtu.be/jCuw9g99KuE.

Yeah, Un, Oh: Continuous and Real-time Backchannel Prediction with Fine-tuning of Voice Activity Projection

In human conversations, short backchannel utterances such as "yeah" and "oh" play a crucial role in facilitating smooth and engaging dialogue. These backchannels signal attentiveness and understanding without interrupting the speaker, making their accurate prediction essential for creating more natural conversational agents. This paper proposes a novel method for real-time, continuous backchannel prediction using a fine-tuned Voice Activity Projection (VAP) model. While existing approaches have relied on turn-based or artificially balanced datasets, our approach predicts both the timing and type of backchannels in a continuous and frame-wise manner on unbalanced, real-world datasets. We first pre-train the VAP model on a general dialogue corpus to capture conversational dynamics and then fine-tune it on a specialized dataset focused on backchannel behavior. Experimental results demonstrate that our model outperforms baseline methods in both timing and type prediction tasks, achieving robust performance in real-time environments. This research offers a promising step toward more responsive and human-like dialogue systems, with implications for interactive spoken dialogue applications such as virtual assistants and robots.

Efficient and Robust Long-Form Speech Recognition with Hybrid H3-Conformer

Recently, Conformer has achieved state-of-the-art performance in many speech recognition tasks. However, the Transformer-based models show significant deterioration for long-form speech, such as lectures, because the self-attention mechanism becomes unreliable with the computation of the square order of the input length. To solve the problem, we incorporate a kind of state-space model, Hungry Hungry Hippos (H3), to replace or complement the multi-head self-attention (MHSA). H3 allows for efficient modeling of long-form sequences with a linear-order computation. In experiments using two datasets of CSJ and LibriSpeech, our proposed H3-Conformer model performs efficient and robust recognition of long-form speech. Moreover, we propose a hybrid of H3 and MHSA and show that using H3 in higher layers and MHSA in lower layers provides significant improvement in online recognition. We also investigate a parallel use of H3 and MHSA in all layers, resulting in the best performance.

Analysis and Detection of Differences in Spoken User Behaviors between Autonomous and Wizard-of-Oz Systems

This study examined users' behavioral differences in a large corpus of Japanese human-robot interactions, comparing interactions between a tele-operated robot and an autonomous dialogue system. We analyzed user spoken behaviors in both attentive listening and job interview dialogue scenarios. Results revealed significant differences in metrics such as speech length, speaking rate, fillers, backchannels, disfluencies, and laughter between operator-controlled and autonomous conditions. Furthermore, we developed predictive models to distinguish between operator and autonomous system conditions. Our models demonstrated higher accuracy and precision compared to the baseline model, with several models also achieving a higher F1 score than the baseline.

Robotic Backchanneling in Online Conversation Facilitation: A Cross-Generational Study

Japan faces many challenges related to its aging society, including increasing rates of cognitive decline in the population and a shortage of caregivers. Efforts have begun to explore solutions using artificial intelligence (AI), especially socially embodied intelligent agents and robots that can communicate with people. Yet, there has been little research on the compatibility of these agents with older adults in various everyday situations. To this end, we conducted a user study to evaluate a robot that functions as a facilitator for a group conversation protocol designed to prevent cognitive decline. We modified the robot to use backchannelling, a natural human way of speaking, to increase receptiveness of the robot and enjoyment of the group conversation experience. We conducted a cross-generational study with young adults and older adults. Qualitative analyses indicated that younger adults perceived the backchannelling version of the robot as kinder, more trustworthy, and more acceptable than the non-backchannelling robot. Finally, we found that the robot's backchannelling elicited nonverbal backchanneling in older participants.

Serialized Speech Information Guidance with Overlapped Encoding Separation for Multi-Speaker Automatic Speech Recognition

Serialized output training (SOT) attracts increasing attention due to its convenience and flexibility for multi-speaker automatic speech recognition (ASR). However, it is not easy to train with attention loss only. In this paper, we propose the overlapped encoding separation (EncSep) to fully utilize the benefits of the connectionist temporal classification (CTC) and attention hybrid loss. This additional separator is inserted after the encoder to extract the multi-speaker information with CTC losses. Furthermore, we propose the serialized speech information guidance SOT (GEncSep) to further utilize the separated encodings. The separated streams are concatenated to provide single-speaker information to guide attention during decoding. The experimental results on LibriMix show that the single-speaker encoding can be separated from the overlapped encoding. The CTC loss helps to improve the encoder representation under complex scenarios. GEncSep further improved performance.

Benchmarking Japanese Speech Recognition on ASR-LLM Setups with Multi-Pass Augmented Generative Error Correction

With the strong representational power of large language models (LLMs), generative error correction (GER) for automatic speech recognition (ASR) aims to provide semantic and phonetic refinements to address ASR errors. This work explores how LLM-based GER can enhance and expand the capabilities of Japanese language processing, presenting the first GER benchmark for Japanese ASR with 0.9-2.6k text utterances. We also introduce a new multi-pass augmented generative error correction (MPA GER) by integrating multiple system hypotheses on the input side with corrections from multiple LLMs on the output side and then merging them. To the best of our knowledge, this is the first investigation of the use of LLMs for Japanese GER, which involves second-pass language modeling on the output transcriptions generated by the ASR system (e.g., N-best hypotheses). Our experiments demonstrated performance improvement in the proposed methods of ASR quality and generalization both in SPREDS-U1-ja and CSJ data.

StyEmp: Stylizing Empathetic Response Generation via Multi-Grained Prefix Encoder and Personality Reinforcement

Recent approaches for empathetic response generation mainly focus on emotional resonance and user understanding, without considering the system's personality. Consistent personality is evident in real human expression and is important for creating trustworthy systems. To address this problem, we propose StyEmp, which aims to stylize the empathetic response generation with a consistent personality. Specifically, it incorporates a multi-grained prefix mechanism designed to capture the intricate relationship between a system's personality and its empathetic expressions. Furthermore, we introduce a personality reinforcement module that leverages contrastive learning to calibrate the generation model, ensuring that responses are both empathetic and reflective of a distinct personality. Automatic and human evaluations on the EMPATHETICDIALOGUES benchmark show that StyEmp outperforms competitive baselines in terms of both empathy and personality expressions.