Words Matter: Reducing Stigma in Online Conversations about Substance Use with Large Language Models

Stigma is a barrier to treatment for individuals struggling with substance use disorders (SUD), which leads to significantly lower treatment engagement rates. With only 7% of those affected receiving any form of help, societal stigma not only discourages individuals with SUD from seeking help but isolates them, hindering their recovery journey and perpetuating a cycle of shame and self-doubt. This study investigates how stigma manifests on social media, particularly Reddit, where anonymity can exacerbate discriminatory behaviors. We analyzed over 1.2 million posts, identifying 3,207 that exhibited stigmatizing language towards people who use substances (PWUS). Using Informed and Stylized LLMs, we develop a model for de-stigmatization of these expressions into empathetic language, resulting in 1,649 reformed phrase pairs. Our paper contributes to the field by proposing a computational framework for analyzing stigma and destigmatizing online content, and delving into the linguistic features that propagate stigma towards PWUS. Our work not only enhances understanding of stigma's manifestations online but also provides practical tools for fostering a more supportive digital environment for those affected by SUD. Code and data will be made publicly available upon acceptance.

Decoding the Narratives: Analyzing Personal Drug Experiences Shared on Reddit

Online communities such as drug-related subreddits serve as safe spaces for people who use drugs (PWUD), fostering discussions on substance use experiences, harm reduction, and addiction recovery. Users' shared narratives on these forums provide insights into the likelihood of developing a substance use disorder (SUD) and recovery potential. Our study aims to develop a multi-level, multi-label classification model to analyze online user-generated texts about substance use experiences. For this purpose, we first introduce a novel taxonomy to assess the nature of posts, including their intended connections (Inquisition or Disclosure), subjects (e.g., Recovery, Dependency), and specific objectives (e.g., Relapse, Quality, Safety). Using various multi-label classification algorithms on a set of annotated data, we show that GPT-4, when prompted with instructions, definitions, and examples, outperformed all other models. We apply this model to label an additional 1,000 posts and analyze the categories of linguistic expression used within posts in each class. Our analysis shows that topics such as Safety, Combination of Substances, and Mental Health see more disclosure, while discussions about physiological Effects focus on harm reduction. Our work enriches the understanding of PWUD's experiences and informs the broader knowledge base on SUD and drug use.

The Evolution of Substance Use Coverage in the Philadelphia Inquirer

The media's representation of illicit substance use can lead to harmful stereotypes and stigmatization for individuals struggling with addiction, ultimately influencing public perception, policy, and public health outcomes. To explore how the discourse and coverage of illicit drug use changed over time, this study analyzes 157,476 articles published in the Philadelphia Inquirer over a decade. Specifically, the study focuses on articles that mentioned at least one commonly abused substance, resulting in a sample of 3,903 articles. Our analysis shows that cannabis and narcotics are the most frequently discussed classes of drugs. Hallucinogenic drugs are portrayed more positively than other categories, whereas narcotics are portrayed the most negatively. Our research aims to highlight the need for accurate and inclusive portrayals of substance use and addiction in the media.

Spotify at TREC 2020: Genre-Aware Abstractive Podcast Summarization

This paper contains the description of our submissions to the summarization task of the Podcast Track in TREC (the Text REtrieval Conference) 2020. The goal of this challenge was to generate short, informative summaries that contain the key information present in a podcast episode using automatically generated transcripts of the podcast audio. Since podcasts vary with respect to their genre, topic, and granularity of information, we propose two summarization models that explicitly take genre and named entities into consideration in order to generate summaries appropriate to the style of the podcasts. Our models are abstractive, and supervised using creator-provided descriptions as ground truth summaries. The results of the submitted summaries show that our best model achieves an aggregate quality score of 1.58 in comparison to the creator descriptions and a baseline abstractive system which both score 1.49 (an improvement of 9%) as assessed by human evaluators.

Detecting Extraneous Content in Podcasts

Podcast episodes often contain material extraneous to the main content, such as advertisements, interleaved within the audio and the written descriptions. We present classifiers that leverage both textual and listening patterns in order to detect such content in podcast descriptions and audio transcripts. We demonstrate that our models are effective by evaluating them on the downstream task of podcast summarization and show that we can substantively improve ROUGE scores and reduce the extraneous content generated in the summaries.

An Empirical Methodology for Detecting and Prioritizing Needs during Crisis Events

In times of crisis, identifying the essential needs is a crucial step to providing appropriate resources and services to affected entities. Social media platforms such as Twitter contain vast amount of information about the general public's needs. However, the sparsity of the information as well as the amount of noisy content present a challenge to practitioners to effectively identify shared information on these platforms. In this study, we propose two novel methods for two distinct but related needs detection tasks: the identification of 1) a list of resources needed ranked by priority, and 2) sentences that specify who-needs-what resources. We evaluated our methods on a set of tweets about the COVID-19 crisis. For task 1 (detecting top needs), we compared our results against two given lists of resources and achieved 64% precision. For task 2 (detecting who-needs-what), we compared our results on a set of 1,000 annotated tweets and achieved a 68% F1-score.

Using Linguistic Cues for Analyzing Social Movements

With the growth of social media usage, social activists try to leverage this platform to raise the awareness related to a social issue and engage the public worldwide. The broad use of social media platforms in recent years, made it easier for the people to stay up-to-date on the news related to regional and worldwide events. While social media, namely Twitter, assists social movements to connect with more people and mobilize the movement, traditional media such as news articles help in spreading the news related to the events in a broader aspect. In this study, we analyze linguistic features and cues, such as individualism vs. pluralism, sentiment and emotion to examine the relationship between the medium and discourse over time. We conduct this work in a specific application context, the "Black Lives Matter" (BLM) movement, and compare discussions related to this event in social media vs. news articles.