Designing a Dashboard for Transparency and Control of Conversational AI

Conversational LLMs function as black box systems, leaving users guessing about why they see the output they do. This lack of transparency is potentially problematic, especially given concerns around bias and truthfulness. To address this issue, we present an end-to-end prototype-connecting interpretability techniques with user experience design-that seeks to make chatbots more transparent. We begin by showing evidence that a prominent open-source LLM has a "user model": examining the internal state of the system, we can extract data related to a user's age, gender, educational level, and socioeconomic status. Next, we describe the design of a dashboard that accompanies the chatbot interface, displaying this user model in real time. The dashboard can also be used to control the user model and the system's behavior. Finally, we discuss a study in which users conversed with the instrumented system. Our results suggest that users appreciate seeing internal states, which helped them expose biased behavior and increased their sense of control. Participants also made valuable suggestions that point to future directions for both design and machine learning research. The project page and video demo of our TalkTuner system are available at https://bit.ly/talktuner-project-page

Defending Against Unforeseen Failure Modes with Latent Adversarial Training

AI systems sometimes exhibit harmful unintended behaviors post-deployment. This is often despite extensive diagnostics and debugging by developers. Minimizing risks from models is challenging because the attack surface is so large. It is not tractable to exhaustively search for inputs that may cause a model to fail. Red-teaming and adversarial training (AT) are commonly used to make AI systems more robust. However, they have not been sufficient to avoid many real-world failure modes that differ from the ones adversarially trained on. In this work, we utilize latent adversarial training (LAT) to defend against vulnerabilities without generating inputs that elicit them. LAT leverages the compressed, abstract, and structured latent representations of concepts that the network actually uses for prediction. We use LAT to remove trojans and defend against held-out classes of adversarial attacks. We show in image classification, text classification, and text generation tasks that LAT usually improves both robustness and performance on clean data relative to AT. This suggests that LAT can be a promising tool for defending against failure modes that are not explicitly identified by developers.

Inference-Time Intervention: Eliciting Truthful Answers from a Language Model

We introduce Inference-Time Intervention (ITI), a technique designed to enhance the truthfulness of large language models (LLMs). ITI operates by shifting model activations during inference, following a set of directions across a limited number of attention heads. This intervention significantly improves the performance of LLaMA models on the TruthfulQA benchmark. On an instruction-finetuned LLaMA called Alpaca, ITI improves its truthfulness from 32.5% to 65.1%. We identify a tradeoff between truthfulness and helpfulness and demonstrate how to balance it by tuning the intervention strength. ITI is minimally invasive and computationally inexpensive. Moreover, the technique is data efficient: while approaches like RLHF require extensive annotations, ITI locates truthful directions using only few hundred examples. Our findings suggest that LLMs may have an internal representation of the likelihood of something being true, even as they produce falsehoods on the surface.