Evaluating the Instruction-following Abilities of Language Models using Knowledge Tasks

In this work, we focus our attention on developing a benchmark for instruction-following where it is easy to verify both task performance as well as instruction-following capabilities. We adapt existing knowledge benchmarks and augment them with instructions that are a) conditional on correctly answering the knowledge task or b) use the space of candidate options in multiple-choice knowledge-answering tasks. This allows us to study model characteristics, such as their change in performance on the knowledge tasks in the presence of answer-modifying instructions and distractor instructions. In contrast to existing benchmarks for instruction following, we not only measure instruction-following capabilities but also use LLM-free methods to study task performance. We study a series of openly available large language models of varying parameter sizes (1B-405B) and closed source models namely GPT-4o-mini, GPT-4o. We find that even large-scale instruction-tuned LLMs fail to follow simple instructions in zero-shot settings. We release our dataset, the benchmark, code, and results for future work.

Granite-Function Calling Model: Introducing Function Calling Abilities via Multi-task Learning of Granular Tasks

Large language models (LLMs) have recently shown tremendous promise in serving as the backbone to agentic systems, as demonstrated by their performance in multi-faceted, challenging benchmarks like SWE-Bench and Agent-Bench. However, to realize the true potential of LLMs as autonomous agents, they must learn to identify, call, and interact with external tools and application program interfaces (APIs) to complete complex tasks. These tasks together are termed function calling. Endowing LLMs with function calling abilities leads to a myriad of advantages, such as access to current and domain-specific information in databases and knowledge sources, and the ability to outsource tasks that can be reliably performed by tools, e.g., a Python interpreter or calculator. While there has been significant progress in function calling with LLMs, there is still a dearth of open models that perform on par with proprietary LLMs like GPT, Claude, and Gemini. Therefore, in this work, we introduce the GRANITE-20B-FUNCTIONCALLING model under an Apache 2.0 license. The model is trained using a multi-task training approach on seven fundamental tasks encompassed in function calling, those being Nested Function Calling, Function Chaining, Parallel Functions, Function Name Detection, Parameter-Value Pair Detection, Next-Best Function, and Response Generation. We present a comprehensive evaluation on multiple out-of-domain datasets comparing GRANITE-20B-FUNCTIONCALLING to more than 15 other best proprietary and open models. GRANITE-20B-FUNCTIONCALLING provides the best performance among all open models on the Berkeley Function Calling Leaderboard and fourth overall. As a result of the diverse tasks and datasets used for training our model, we show that GRANITE-20B-FUNCTIONCALLING has better generalizability on multiple tasks in seven different evaluation datasets.

TaskDiff: A Similarity Metric for Task-Oriented Conversations

The popularity of conversational digital assistants has resulted in the availability of large amounts of conversational data which can be utilized for improved user experience and personalized response generation. Building these assistants using popular large language models like ChatGPT also require additional emphasis on prompt engineering and evaluation methods. Textual similarity metrics are a key ingredient for such analysis and evaluations. While many similarity metrics have been proposed in the literature, they have not proven effective for task-oriented conversations as they do not take advantage of unique conversational features. To address this gap, we present TaskDiff, a novel conversational similarity metric that utilizes different dialogue components (utterances, intents, and slots) and their distributions to compute similarity. Extensive experimental evaluation of TaskDiff on a benchmark dataset demonstrates its superior performance and improved robustness over other related approaches.

DiSTRICT: Dialogue State Tracking with Retriever Driven In-Context Tuning

Dialogue State Tracking (DST), a key component of task-oriented conversation systems, represents user intentions by determining the values of pre-defined slots in an ongoing dialogue. Existing approaches use hand-crafted templates and additional slot information to fine-tune and prompt large pre-trained language models and elicit slot values from the dialogue context. Significant manual effort and domain knowledge is required to design effective prompts, limiting the generalizability of these approaches to new domains and tasks. In this work, we propose DiSTRICT, a generalizable in-context tuning approach for DST that retrieves highly relevant training examples for a given dialogue to fine-tune the model without any hand-crafted templates. Experiments with the MultiWOZ benchmark datasets show that DiSTRICT outperforms existing approaches in various zero-shot and few-shot settings using a much smaller model, thereby providing an important advantage for real-world deployments that often have limited resource availability.

FedGen: Generalizable Federated Learning

Existing federated learning models that follow the standard risk minimization paradigm of machine learning often fail to generalize in the presence of spurious correlations in the training data. In many real-world distributed settings, spurious correlations exist due to biases and data sampling issues on distributed devices or clients that can erroneously influence models. Current generalization approaches are designed for centralized training and attempt to identify features that have an invariant causal relationship with the target, thereby reducing the effect of spurious features. However, such invariant risk minimization approaches rely on apriori knowledge of training data distributions which is hard to obtain in many applications. In this work, we present a generalizable federated learning framework called FedGen, which allows clients to identify and distinguish between spurious and invariant features in a collaborative manner without prior knowledge of training distributions. We evaluate our approach on real-world datasets from different domains and show that FedGen results in models that achieve significantly better generalization than current federated learning approaches.

A Case for Business Process-Specific Foundation Models

The inception of large language models has helped advance state-of-the-art performance on numerous natural language tasks. This has also opened the door for the development of foundation models for other domains and data modalities such as images, code, and music. In this paper, we argue that business process data representations have unique characteristics that warrant the development of a new class of foundation models to handle tasks like process mining, optimization, and decision making. These models should also tackle the unique challenges of applying AI to business processes which include data scarcity, multi-modal representations, domain specific terminology, and privacy concerns.