Towards a Generative Approach for Emotion Detection and Reasoning

Large language models (LLMs) have demonstrated impressive performance in mathematical and commonsense reasoning tasks using chain-of-thought (CoT) prompting techniques. But can they perform emotional reasoning by concatenating `Let's think step-by-step' to the input prompt? In this paper we investigate this question along with introducing a novel approach to zero-shot emotion detection and emotional reasoning using LLMs. Existing state of the art zero-shot approaches rely on textual entailment models to choose the most appropriate emotion label for an input text. We argue that this strongly restricts the model to a fixed set of labels which may not be suitable or sufficient for many applications where emotion analysis is required. Instead, we propose framing the problem of emotion analysis as a generative question-answering (QA) task. Our approach uses a two step methodology of generating relevant context or background knowledge to answer the emotion detection question step-by-step. Our paper is the first work on using a generative approach to jointly address the tasks of emotion detection and emotional reasoning for texts. We evaluate our approach on two popular emotion detection datasets and also release the fine-grained emotion labels and explanations for further training and fine-tuning of emotional reasoning systems.

Uncovering Agendas: A Novel French & English Dataset for Agenda Detection on Social Media

The behavior and decision making of groups or communities can be dramatically influenced by individuals pushing particular agendas, e.g., to promote or disparage a person or an activity, to call for action, etc.. In the examination of online influence campaigns, particularly those related to important political and social events, scholars often concentrate on identifying the sources responsible for setting and controlling the agenda (e.g., public media). In this article we present a methodology for detecting specific instances of agenda control through social media where annotated data is limited or non-existent. By using a modest corpus of Twitter messages centered on the 2022 French Presidential Elections, we carry out a comprehensive evaluation of various approaches and techniques that can be applied to this problem. Our findings demonstrate that by treating the task as a textual entailment problem, it is possible to overcome the requirement for a large annotated training dataset.

Social Convos: Capturing Agendas and Emotions on Social Media

Social media platforms are popular tools for disseminating targeted information during major public events like elections or pandemics. Systematic analysis of the message traffic can provide valuable insights into prevailing opinions and social dynamics among different segments of the population. We are specifically interested in influence spread, and in particular whether more deliberate influence operations can be detected. However, filtering out the essential messages with telltale influence indicators from the extensive and often chaotic social media traffic is a major challenge. In this paper we present a novel approach to extract influence indicators from messages circulating among groups of users discussing particular topics. We build upon the concept of a convo to identify influential authors who are actively promoting some particular agenda around that topic within the group. We focus on two influence indicators: the (control of) agenda and the use of emotional language.

TaskDiff: A Similarity Metric for Task-Oriented Conversations

The popularity of conversational digital assistants has resulted in the availability of large amounts of conversational data which can be utilized for improved user experience and personalized response generation. Building these assistants using popular large language models like ChatGPT also require additional emphasis on prompt engineering and evaluation methods. Textual similarity metrics are a key ingredient for such analysis and evaluations. While many similarity metrics have been proposed in the literature, they have not proven effective for task-oriented conversations as they do not take advantage of unique conversational features. To address this gap, we present TaskDiff, a novel conversational similarity metric that utilizes different dialogue components (utterances, intents, and slots) and their distributions to compute similarity. Extensive experimental evaluation of TaskDiff on a benchmark dataset demonstrates its superior performance and improved robustness over other related approaches.