The Empty Chair: Using LLMs to Raise Missing Perspectives in Policy Deliberations

Deliberation is essential to well-functioning democracies, yet physical, economic, and social barriers often exclude certain groups, reducing representativeness and contributing to issues like group polarization. In this work, we explore the use of large language model (LLM) personas to introduce missing perspectives in policy deliberations. We develop and evaluate a tool that transcribes conversations in real-time and simulates input from relevant but absent stakeholders. We deploy this tool in a 19-person student citizens' assembly on campus sustainability. Participants and facilitators found that the tool sparked new discussions and surfaced valuable perspectives they had not previously considered. However, they also noted that AI-generated responses were sometimes overly general. They raised concerns about overreliance on AI for perspective-taking. Our findings highlight both the promise and potential risks of using LLMs to raise missing points of view in group deliberation settings.

Bridging Context Gaps: Enhancing Comprehension in Long-Form Social Conversations Through Contextualized Excerpts

We focus on enhancing comprehension in small-group recorded conversations, which serve as a medium to bring people together and provide a space for sharing personal stories and experiences on crucial social matters. One way to parse and convey information from these conversations is by sharing highlighted excerpts in subsequent conversations. This can help promote a collective understanding of relevant issues, by highlighting perspectives and experiences to other groups of people who might otherwise be unfamiliar with and thus unable to relate to these experiences. The primary challenge that arises then is that excerpts taken from one conversation and shared in another setting might be missing crucial context or key elements that were previously introduced in the original conversation. This problem is exacerbated when conversations become lengthier and richer in themes and shared experiences. To address this, we explore how Large Language Models (LLMs) can enrich these excerpts by providing socially relevant context. We present approaches for effective contextualization to improve comprehension, readability, and empathy. We show significant improvements in understanding, as assessed through subjective and objective evaluations. While LLMs can offer valuable context, they struggle with capturing key social aspects. We release the Human-annotated Salient Excerpts (HSE) dataset to support future work. Additionally, we show how context-enriched excerpts can provide more focused and comprehensive conversation summaries.

On the Relationship between Truth and Political Bias in Language Models

Language model alignment research often attempts to ensure that models are not only helpful and harmless, but also truthful and unbiased. However, optimizing these objectives simultaneously can obscure how improving one aspect might impact the others. In this work, we focus on analyzing the relationship between two concepts essential in both language model alignment and political science: \textit{truthfulness} and \textit{political bias}. We train reward models on various popular truthfulness datasets and subsequently evaluate their political bias. Our findings reveal that optimizing reward models for truthfulness on these datasets tends to result in a left-leaning political bias. We also find that existing open-source reward models (i.e. those trained on standard human preference datasets) already show a similar bias and that the bias is larger for larger models. These results raise important questions about both the datasets used to represent truthfulness and what language models capture about the relationship between truth and politics.

AudienceView: AI-Assisted Interpretation of Audience Feedback in Journalism

Understanding and making use of audience feedback is important but difficult for journalists, who now face an impractically large volume of audience comments online. We introduce AudienceView, an online tool to help journalists categorize and interpret this feedback by leveraging large language models (LLMs). AudienceView identifies themes and topics, connects them back to specific comments, provides ways to visualize the sentiment and distribution of the comments, and helps users develop ideas for subsequent reporting projects. We consider how such tools can be useful in a journalist's workflow, and emphasize the importance of contextual awareness and human judgment.

Bridging Dictionary: AI-Generated Dictionary of Partisan Language Use

Words often carry different meanings for people from diverse backgrounds. Today's era of social polarization demands that we choose words carefully to prevent miscommunication, especially in political communication and journalism. To address this issue, we introduce the Bridging Dictionary, an interactive tool designed to illuminate how words are perceived by people with different political views. The Bridging Dictionary includes a static, printable document featuring 796 terms with summaries generated by a large language model. These summaries highlight how the terms are used distinctively by Republicans and Democrats. Additionally, the Bridging Dictionary offers an interactive interface that lets users explore selected words, visualizing their frequency, sentiment, summaries, and examples across political divides. We present a use case for journalists and emphasize the importance of human agency and trust in further enhancing this tool. The deployed version of Bridging Dictionary is available at https://dictionary.ccc-mit.org/.

LLM Targeted Underperformance Disproportionately Impacts Vulnerable Users

While state-of-the-art Large Language Models (LLMs) have shown impressive performance on many tasks, there has been extensive research on undesirable model behavior such as hallucinations and bias. In this work, we investigate how the quality of LLM responses changes in terms of information accuracy, truthfulness, and refusals depending on three user traits: English proficiency, education level, and country of origin. We present extensive experimentation on three state-of-the-art LLMs and two different datasets targeting truthfulness and factuality. Our findings suggest that undesirable behaviors in state-of-the-art LLMs occur disproportionately more for users with lower English proficiency, of lower education status, and originating from outside the US, rendering these models unreliable sources of information towards their most vulnerable users.

Prompting Large Language Models with Audio for General-Purpose Speech Summarization

In this work, we introduce a framework for speech summarization that leverages the processing and reasoning capabilities of large language models (LLMs). We propose an end-to-end system that combines an instruction-tuned LLM with an audio encoder that converts speech into token representations that the LLM can interpret. Using a dataset with paired speech-text data, the overall system is trained to generate consistent responses to prompts with the same semantic information regardless of the input modality. The resulting framework allows the LLM to process speech inputs in the same way as text, enabling speech summarization by simply prompting the LLM. Unlike prior approaches, our method is able to summarize spoken content from any arbitrary domain, and it can produce summaries in different styles by varying the LLM prompting strategy. Experiments demonstrate that our approach outperforms a cascade baseline of speech recognition followed by LLM text processing.

Leveraging Large Language Models for Learning Complex Legal Concepts through Storytelling

Making legal knowledge accessible to non-experts is crucial for enhancing general legal literacy and encouraging civic participation in democracy. However, legal documents are often challenging to understand for people without legal backgrounds. In this paper, we present a novel application of large language models (LLMs) in legal education to help non-experts learn intricate legal concepts through storytelling, an effective pedagogical tool in conveying complex and abstract concepts. We also introduce a new dataset LegalStories, which consists of 295 complex legal doctrines, each accompanied by a story and a set of multiple-choice questions generated by LLMs. To construct the dataset, we experiment with various LLMs to generate legal stories explaining these concepts. Furthermore, we use an expert-in-the-loop method to iteratively design multiple-choice questions. Then, we evaluate the effectiveness of storytelling with LLMs through an RCT experiment with legal novices on 10 samples from the dataset. We find that LLM-generated stories enhance comprehension of legal concepts and interest in law among non-native speakers compared to only definitions. Moreover, stories consistently help participants relate legal concepts to their lives. Finally, we find that learning with stories shows a higher retention rate for non-native speakers in the follow-up assessment. Our work has strong implications for using LLMs in promoting teaching and learning in the legal field and beyond.

ConGraT: Self-Supervised Contrastive Pretraining for Joint Graph and Text Embeddings

We propose ConGraT(Contrastive Graph-Text pretraining), a general, self-supervised method for jointly learning separate representations of texts and nodes in a parent (or ``supervening'') graph, where each text is associated with one of the nodes. Datasets fitting this paradigm are common, from social media (users and posts), to citation networks over articles, to link graphs over web pages. We expand on prior work by providing a general, self-supervised, joint pretraining method, one which does not depend on particular dataset structure or a specific task. Our method uses two separate encoders for graph nodes and texts, which are trained to align their representations within a common latent space. Training uses a batch-wise contrastive learning objective inspired by prior work on joint text and image encoding. As graphs are more structured objects than images, we also extend the training objective to incorporate information about node similarity and plausible next guesses in matching nodes and texts. Experiments on various datasets reveal that ConGraT outperforms strong baselines on various downstream tasks, including node and text category classification and link prediction. Code and certain datasets are available at https://github.com/wwbrannon/congrat.

PersonaLLM: Investigating the Ability of GPT-3.5 to Express Personality Traits and Gender Differences

Despite the many use cases for large language models (LLMs) in the design of chatbots in various industries and the research showing the importance of personalizing chatbots to cater to different personality traits, little work has been done to evaluate whether the behaviors of personalized LLMs can reflect certain personality traits accurately and consistently. We consider studying the behavior of LLM-based simulated agents which refer to as LLM personas and present a case study with GPT-3.5 (text-davinci-003) to investigate whether LLMs can generate content with consistent, personalized traits when assigned Big Five personality types and gender roles. We created 320 LLM personas (5 females and 5 males for each of the 32 Big Five personality types) and prompted them to complete the classic 44-item Big Five Inventory (BFI) and then write an 800-word story about their childhood. Results showed that LLM personas' self-reported BFI scores are consistent with their assigned personality types, with large effect sizes found on all five traits. Moreover, significant correlations were found between assigned personality types and some Linguistic Inquiry and Word Count (LIWC) psycholinguistic features of their writings. For instance, extroversion is associated with pro-social and active words, and neuroticism is associated with words related to negative emotions and mental health. Besides, we only found significant differences in using technological and cultural words in writing between LLM-generated female and male personas. This work provides a first step for further research on personalized LLMs and their applications in Human-AI conversation.