Coreference Augmentation for Multi-Domain Task-Oriented Dialogue State Tracking

Dialogue State Tracking (DST), which is the process of inferring user goals by estimating belief states given the dialogue history, plays a critical role in task-oriented dialogue systems. A coreference phenomenon observed in multi-turn conversations is not addressed by existing DST models, leading to sub-optimal performances. In this paper, we propose Coreference Dialogue State Tracker (CDST) that explicitly models the coreference feature. In particular, at each turn, the proposed model jointly predicts the coreferred domain-slot pair and extracts the coreference values from the dialogue context. Experimental results on MultiWOZ 2.1 dataset show that the proposed model achieves the state-of-the-art joint goal accuracy of 56.47%.

MultiWOZ 2.3: A multi-domain task-oriented dataset enhanced with annotation corrections and co-reference annotation

Task-oriented dialogue systems have made unprecedented progress with multiple state-of-the-art (SOTA) models underpinned by a number of publicly available MultiWOZ datasets. Dialogue state annotations are error-prone, leading to sub-optimal performance. Various efforts have been put in rectifying the annotation errors presented in the original MultiWOZ dataset. In this paper, we introduce MultiWOZ 2.3, in which we differentiate incorrect annotations in dialogue acts from dialogue states, identifying a lack of co-reference when publishing the updated dataset. To ensure consistency between dialogue acts and dialogue states, we implement co-reference features and unify annotations of dialogue acts and dialogue states. We update the state of the art performance of natural language understanding and dialog state tracking on MultiWOZ 2.3, where the results show significant improvements than on previous versions of MultiWOZ datasets (2.0-2.2).

Dictionary-based Data Augmentation for Cross-Domain Neural Machine Translation

Existing data augmentation approaches for neural machine translation (NMT) have predominantly relied on back-translating in-domain (IND) monolingual corpora. These methods suffer from issues associated with a domain information gap, which leads to translation errors for low frequency and out-of-vocabulary terminology. This paper proposes a dictionary-based data augmentation (DDA) method for cross-domain NMT. DDA synthesizes a domain-specific dictionary with general domain corpora to automatically generate a large-scale pseudo-IND parallel corpus. The generated pseudo-IND data can be used to enhance a general domain trained baseline. The experiments show that the DDA-enhanced NMT models demonstrate consistent significant improvements, outperforming the baseline models by 3.75-11.53 BLEU. The proposed method is also able to further improve the performance of the back-translation based and IND-finetuned NMT models. The improvement is associated with the enhanced domain coverage produced by DDA.