Efficient Toxic Content Detection by Bootstrapping and Distilling Large Language Models

Toxic content detection is crucial for online services to remove inappropriate content that violates community standards. To automate the detection process, prior works have proposed varieties of machine learning (ML) approaches to train Language Models (LMs) for toxic content detection. However, both their accuracy and transferability across datasets are limited. Recently, Large Language Models (LLMs) have shown promise in toxic content detection due to their superior zero-shot and few-shot in-context learning ability as well as broad transferability on ML tasks. However, efficiently designing prompts for LLMs remains challenging. Moreover, the high run-time cost of LLMs may hinder their deployments in production. To address these challenges, in this work, we propose BD-LLM, a novel and efficient approach to Bootstrapping and Distilling LLMs for toxic content detection. Specifically, we design a novel prompting method named Decision-Tree-of-Thought (DToT) to bootstrap LLMs' detection performance and extract high-quality rationales. DToT can automatically select more fine-grained context to re-prompt LLMs when their responses lack confidence. Additionally, we use the rationales extracted via DToT to fine-tune student LMs. Our experimental results on various datasets demonstrate that DToT can improve the accuracy of LLMs by up to 4.6%. Furthermore, student LMs fine-tuned with rationales extracted via DToT outperform baselines on all datasets with up to 16.9\% accuracy improvement, while being more than 60x smaller than conventional LLMs. Finally, we observe that student LMs fine-tuned with rationales exhibit better cross-dataset transferability.

Human Transcription Quality Improvement

High quality transcription data is crucial for training automatic speech recognition (ASR) systems. However, the existing industry-level data collection pipelines are expensive to researchers, while the quality of crowdsourced transcription is low. In this paper, we propose a reliable method to collect speech transcriptions. We introduce two mechanisms to improve transcription quality: confidence estimation based reprocessing at labeling stage, and automatic word error correction at post-labeling stage. We collect and release LibriCrowd - a large-scale crowdsourced dataset of audio transcriptions on 100 hours of English speech. Experiment shows the Transcription WER is reduced by over 50%. We further investigate the impact of transcription error on ASR model performance and found a strong correlation. The transcription quality improvement provides over 10% relative WER reduction for ASR models. We release the dataset and code to benefit the research community.

HTEC: Human Transcription Error Correction

High-quality human transcription is essential for training and improving Automatic Speech Recognition (ASR) models. Recent study~\cite{libricrowd} has found that every 1% worse transcription Word Error Rate (WER) increases approximately 2% ASR WER by using the transcriptions to train ASR models. Transcription errors are inevitable for even highly-trained annotators. However, few studies have explored human transcription correction. Error correction methods for other problems, such as ASR error correction and grammatical error correction, do not perform sufficiently for this problem. Therefore, we propose HTEC for Human Transcription Error Correction. HTEC consists of two stages: Trans-Checker, an error detection model that predicts and masks erroneous words, and Trans-Filler, a sequence-to-sequence generative model that fills masked positions. We propose a holistic list of correction operations, including four novel operations handling deletion errors. We further propose a variant of embeddings that incorporates phoneme information into the input of the transformer. HTEC outperforms other methods by a large margin and surpasses human annotators by 2.2% to 4.5% in WER. Finally, we deployed HTEC to assist human annotators and showed HTEC is particularly effective as a co-pilot, which improves transcription quality by 15.1% without sacrificing transcription velocity.