Improved Long-Form Speech Recognition by Jointly Modeling the Primary and Non-primary Speakers

ASR models often suffer from a long-form deletion problem where the model predicts sequential blanks instead of words when transcribing a lengthy audio (in the order of minutes or hours). From the perspective of a user or downstream system consuming the ASR results, this behavior can be perceived as the model "being stuck", and potentially make the product hard to use. One of the culprits for long-form deletion is training-test data mismatch, which can happen even when the model is trained on diverse and large-scale data collected from multiple application domains. In this work, we introduce a novel technique to simultaneously model different groups of speakers in the audio along with the standard transcript tokens. Speakers are grouped as primary and non-primary, which connects the application domains and significantly alleviates the long-form deletion problem. This improved model neither needs any additional training data nor incurs additional training or inference cost.

Text Injection for Capitalization and Turn-Taking Prediction in Speech Models

Text injection for automatic speech recognition (ASR), wherein unpaired text-only data is used to supplement paired audio-text data, has shown promising improvements for word error rate. This study examines the use of text injection for auxiliary tasks, which are the non-ASR tasks often performed by an E2E model. In this work, we use joint end-to-end and internal language model training (JEIT) as our text injection algorithm to train an ASR model which performs two auxiliary tasks. The first is capitalization, which is a de-normalization task. The second is turn-taking prediction, which attempts to identify whether a user has completed their conversation turn in a digital assistant interaction. We show results demonstrating that our text injection method boosts capitalization performance for long-tail data, and improves turn-taking detection recall.

Unified End-to-End Speech Recognition and Endpointing for Fast and Efficient Speech Systems

Automatic speech recognition (ASR) systems typically rely on an external endpointer (EP) model to identify speech boundaries. In this work, we propose a method to jointly train the ASR and EP tasks in a single end-to-end (E2E) multitask model, improving EP quality by optionally leveraging information from the ASR audio encoder. We introduce a "switch" connection, which trains the EP to consume either the audio frames directly or low-level latent representations from the ASR model. This results in a single E2E model that can be used during inference to perform frame filtering at low cost, and also make high quality end-of-query (EOQ) predictions based on ongoing ASR computation. We present results on a voice search test set showing that, compared to separate single-task models, this approach reduces median endpoint latency by 120 ms (30.8% reduction), and 90th percentile latency by 170 ms (23.0% reduction), without regressing word error rate. For continuous recognition, WER improves by 10.6% (relative).