Abstract:Uncertainty quantification (UQ) is a prominent approach for eliciting truthful answers from large language models (LLMs). To date, information-based and consistency-based UQ have been the dominant UQ methods for text generation via LLMs. Density-based methods, despite being very effective for UQ in text classification with encoder-based models, have not been very successful with generative LLMs. In this work, we adapt Mahalanobis Distance (MD) - a well-established UQ technique in classification tasks - for text generation and introduce a new supervised UQ method. Our method extracts token embeddings from multiple layers of LLMs, computes MD scores for each token, and uses linear regression trained on these features to provide robust uncertainty scores. Through extensive experiments on eleven datasets, we demonstrate that our approach substantially improves over existing UQ methods, providing accurate and computationally efficient uncertainty scores for both sequence-level selective generation and claim-level fact-checking tasks. Our method also exhibits strong generalization to out-of-domain data, making it suitable for a wide range of LLM-based applications.
Abstract:Uncertainty quantification (UQ) is becoming increasingly recognized as a critical component of applications that rely on machine learning (ML). The rapid proliferation of large language models (LLMs) has stimulated researchers to seek efficient and effective approaches to UQ in text generation tasks, as in addition to their emerging capabilities, these models have introduced new challenges for building safe applications. As with other ML models, LLMs are prone to make incorrect predictions, ``hallucinate'' by fabricating claims, or simply generate low-quality output for a given input. UQ is a key element in dealing with these challenges. However research to date on UQ methods for LLMs has been fragmented, with disparate evaluation methods. In this work, we tackle this issue by introducing a novel benchmark that implements a collection of state-of-the-art UQ baselines, and provides an environment for controllable and consistent evaluation of novel techniques by researchers in various text generation tasks. Our benchmark also supports the assessment of confidence normalization methods in terms of their ability to provide interpretable scores. Using our benchmark, we conduct a large-scale empirical investigation of UQ and normalization techniques across nine tasks and shed light on the most promising approaches.