Abstract:Large language models (LLMs) are advancing at an unprecedented pace globally, with regions increasingly adopting these models for applications in their primary language. Evaluation of these models in diverse linguistic environments, especially in low-resource languages, has become a major challenge for academia and industry. Existing evaluation frameworks are disproportionately focused on English and a handful of high-resource languages, thereby overlooking the realistic performance of LLMs in multilingual and lower-resource scenarios. To address this gap, we introduce GlotEval, a lightweight framework designed for massively multilingual evaluation. Supporting seven key tasks (machine translation, text classification, summarization, open-ended generation, reading comprehension, sequence labeling, and intrinsic evaluation), spanning over dozens to hundreds of languages, GlotEval highlights consistent multilingual benchmarking, language-specific prompt templates, and non-English-centric machine translation. This enables a precise diagnosis of model strengths and weaknesses in diverse linguistic contexts. A multilingual translation case study demonstrates GlotEval's applicability for multilingual and language-specific evaluations.
Abstract:Large Language Models (LLMs) exhibit significant disparities in performance across languages, primarily benefiting high-resource languages while marginalizing underrepresented ones. Continual Pretraining (CPT) has emerged as a promising approach to address this imbalance, although the relative effectiveness of monolingual, bilingual, and code-augmented data strategies remains unclear. This study systematically evaluates 36 CPT configurations involving three multilingual base models, across 30+ languages categorized as altruistic, selfish, and stagnant, spanning various resource levels. Our findings reveal three major insights: (1) Bilingual CPT improves multilingual classification but often causes language mixing issues during generation. (2) Including programming code data during CPT consistently enhances multilingual classification accuracy, particularly benefiting low-resource languages, but introduces a trade-off by slightly degrading generation quality. (3) Contrary to prior work, we observe substantial deviations from language classifications according to their impact on cross-lingual transfer: Languages classified as altruistic often negatively affect related languages, selfish languages show conditional and configuration-dependent behavior, and stagnant languages demonstrate surprising adaptability under certain CPT conditions. These nuanced interactions emphasize the complexity of multilingual representation learning, underscoring the importance of systematic studies on generalizable language classification to inform future multilingual CPT strategies.
Abstract:In this work, we introduce EMMA-500, a large-scale multilingual language model continue-trained on texts across 546 languages designed for enhanced multilingual performance, focusing on improving language coverage for low-resource languages. To facilitate continual pre-training, we compile the MaLA corpus, a comprehensive multilingual dataset enriched with curated datasets across diverse domains. Leveraging this corpus, we conduct extensive continual pre-training of the Llama 2 7B model, resulting in EMMA-500, which demonstrates robust performance across a wide collection of benchmarks, including a comprehensive set of multilingual tasks and PolyWrite, an open-ended generation benchmark developed in this study. Our results highlight the effectiveness of continual pre-training in expanding large language models' language capacity, particularly for underrepresented languages, demonstrating significant gains in cross-lingual transfer, task generalization, and language adaptability.
Abstract:Domain-specific text classification faces the challenge of scarce labeled data due to the high cost of manual labeling. Prompt-learning, known for its efficiency in few-shot scenarios, is proposed as an alternative to traditional fine-tuning methods. And besides, although large language models (LLMs) have gained prominence, small language models (SLMs, with under 1B parameters) offer significant customizability, adaptability, and cost-effectiveness for domain-specific tasks, given industry constraints. In this study, we investigate the potential of SLMs combined with prompt-learning paradigm for domain-specific text classification, specifically within customer-agent interactions in retail. Our evaluations show that, in few-shot settings when prompt-based model fine-tuning is possible, T5-base, a typical SLM with 220M parameters, achieve approximately 75% accuracy with limited labeled data (up to 15% of full data), which shows great potentials of SLMs with prompt-learning. Based on this, We further validate the effectiveness of active few-shot sampling and the ensemble strategy in the prompt-learning pipeline that contribute to a remarkable performance gain. Besides, in zero-shot settings with a fixed model, we underscore a pivotal observation that, although the GPT-3.5-turbo equipped with around 154B parameters garners an accuracy of 55.16%, the power of well designed prompts becomes evident when the FLAN-T5-large, a model with a mere 0.5% of GPT-3.5-turbo's parameters, achieves an accuracy exceeding 31% with the optimized prompt, a leap from its sub-18% performance with an unoptimized one. Our findings underscore the promise of prompt-learning in classification tasks with SLMs, emphasizing the benefits of active few-shot sampling, and ensemble strategies in few-shot settings, and the importance of prompt engineering in zero-shot settings.