Rater Cohesion and Quality from a Vicarious Perspective

Human feedback is essential for building human-centered AI systems across domains where disagreement is prevalent, such as AI safety, content moderation, or sentiment analysis. Many disagreements, particularly in politically charged settings, arise because raters have opposing values or beliefs. Vicarious annotation is a method for breaking down disagreement by asking raters how they think others would annotate the data. In this paper, we explore the use of vicarious annotation with analytical methods for moderating rater disagreement. We employ rater cohesion metrics to study the potential influence of political affiliations and demographic backgrounds on raters' perceptions of offense. Additionally, we utilize CrowdTruth's rater quality metrics, which consider the demographics of the raters, to score the raters and their annotations. We study how the rater quality metrics influence the in-group and cross-group rater cohesion across the personal and vicarious levels.

Subjective Crowd Disagreements for Subjective Data: Uncovering Meaningful CrowdOpinion with Population-level Learning

Human-annotated data plays a critical role in the fairness of AI systems, including those that deal with life-altering decisions or moderating human-created web/social media content. Conventionally, annotator disagreements are resolved before any learning takes place. However, researchers are increasingly identifying annotator disagreement as pervasive and meaningful. They also question the performance of a system when annotators disagree. Particularly when minority views are disregarded, especially among groups that may already be underrepresented in the annotator population. In this paper, we introduce \emph{CrowdOpinion}\footnote{Accepted for publication at ACL 2023}, an unsupervised learning based approach that uses language features and label distributions to pool similar items into larger samples of label distributions. We experiment with four generative and one density-based clustering method, applied to five linear combinations of label distributions and features. We use five publicly available benchmark datasets (with varying levels of annotator disagreements) from social media (Twitter, Gab, and Reddit). We also experiment in the wild using a dataset from Facebook, where annotations come from the platform itself by users reacting to posts. We evaluate \emph{CrowdOpinion} as a label distribution prediction task using KL-divergence and a single-label problem using accuracy measures.

Vicarious Offense and Noise Audit of Offensive Speech Classifiers

This paper examines social web content moderation from two key perspectives: automated methods (machine moderators) and human evaluators (human moderators). We conduct a noise audit at an unprecedented scale using nine machine moderators trained on well-known offensive speech data sets evaluated on a corpus sampled from 92 million YouTube comments discussing a multitude of issues relevant to US politics. We introduce a first-of-its-kind data set of vicarious offense. We ask annotators: (1) if they find a given social media post offensive; and (2) how offensive annotators sharing different political beliefs would find the same content. Our experiments with machine moderators reveal that moderation outcomes wildly vary across different machine moderators. Our experiments with human moderators suggest that (1) political leanings considerably affect first-person offense perspective; (2) Republicans are the worst predictors of vicarious offense; (3) predicting vicarious offense for the Republicans is most challenging than predicting vicarious offense for the Independents and the Democrats; and (4) disagreement across political identity groups considerably increases when sensitive issues such as reproductive rights or gun control/rights are discussed. Both experiments suggest that offense, is indeed, highly subjective and raise important questions concerning content moderation practices.

Cross-lingual Offensive Language Identification for Low Resource Languages: The Case of Marathi

The widespread presence of offensive language on social media motivated the development of systems capable of recognizing such content automatically. Apart from a few notable exceptions, most research on automatic offensive language identification has dealt with English. To address this shortcoming, we introduce MOLD, the Marathi Offensive Language Dataset. MOLD is the first dataset of its kind compiled for Marathi, thus opening a new domain for research in low-resource Indo-Aryan languages. We present results from several machine learning experiments on this dataset, including zero-short and other transfer learning experiments on state-of-the-art cross-lingual transformers from existing data in Bengali, English, and Hindi.

Improving Label Quality by Jointly Modeling Items and Annotators

We propose a fully Bayesian framework for learning ground truth labels from noisy annotators. Our framework ensures scalability by factoring a generative, Bayesian soft clustering model over label distributions into the classic David and Skene joint annotator-data model. Earlier research along these lines has neither fully incorporated label distributions nor explored clustering by annotators only or data only. Our framework incorporates all of these properties as: (1) a graphical model designed to provide better ground truth estimates of annotator responses as input to \emph{any} black box supervised learning algorithm, and (2) a standalone neural model whose internal structure captures many of the properties of the graphical model. We conduct supervised learning experiments using both models and compare them to the performance of one baseline and a state-of-the-art model.

LCP-RIT at SemEval-2021 Task 1: Exploring Linguistic Features for Lexical Complexity Prediction

This paper describes team LCP-RIT's submission to the SemEval-2021 Task 1: Lexical Complexity Prediction (LCP). The task organizers provided participants with an augmented version of CompLex (Shardlow et al., 2020), an English multi-domain dataset in which words in context were annotated with respect to their complexity using a five point Likert scale. Our system uses logistic regression and a wide range of linguistic features (e.g. psycholinguistic features, n-grams, word frequency, POS tags) to predict the complexity of single words in this dataset. We analyze the impact of different linguistic features in the classification performance and we evaluate the results in terms of mean absolute error, mean squared error, Pearson correlation, and Spearman correlation.

Domain-specific MT for Low-resource Languages: The case of Bambara-French

Translating to and from low-resource languages is a challenge for machine translation (MT) systems due to a lack of parallel data. In this paper we address the issue of domain-specific MT for Bambara, an under-resourced Mande language spoken in Mali. We present the first domain-specific parallel dataset for MT of Bambara into and from French. We discuss challenges in working with small quantities of domain-specific data for a low-resource language and we present the results of machine learning experiments on this data.

Assessing Human Translations from French to Bambara for Machine Learning: a Pilot Study

We present novel methods for assessing the quality of human-translated aligned texts for learning machine translation models of under-resourced languages. Malian university students translated French texts, producing either written or oral translations to Bambara. Our results suggest that similar quality can be obtained from either written or spoken translations for certain kinds of texts. They also suggest specific instructions that human translators should be given in order to improve the quality of their work.

Neighborhood-based Pooling for Population-level Label Distribution Learning

Supervised machine learning often requires human-annotated data. While annotator disagreement is typically interpreted as evidence of noise, population-level label distribution learning (PLDL) treats the collection of annotations for each data item as a sample of the opinions of a population of human annotators, among whom disagreement may be proper and expected, even with no noise present. From this perspective, a typical training set may contain a large number of very small-sized samples, one for each data item, none of which, by itself, is large enough to be considered representative of the underlying population's beliefs about that item. We propose an algorithmic framework and new statistical tests for PLDL that account for sampling size. We apply them to previously proposed methods for sharing labels across similar data items. We also propose new approaches for label sharing, which we call neighborhood-based pooling.

Twitter Job/Employment Corpus: A Dataset of Job-Related Discourse Built with Humans in the Loop

We present the Twitter Job/Employment Corpus, a collection of tweets annotated by a humans-in-the-loop supervised learning framework that integrates crowdsourcing contributions and expertise on the local community and employment environment. Previous computational studies of job-related phenomena have used corpora collected from workplace social media that are hosted internally by the employers, and so lacks independence from latent job-related coercion and the broader context that an open domain, general-purpose medium such as Twitter provides. Our new corpus promises to be a benchmark for the extraction of job-related topics and advanced analysis and modeling, and can potentially benefit a wide range of research communities in the future.