TRScore: A Novel GPT-based Readability Scorer for ASR Segmentation and Punctuation model evaluation and selection

Punctuation and Segmentation are key to readability in Automatic Speech Recognition (ASR), often evaluated using F1 scores that require high-quality human transcripts and do not reflect readability well. Human evaluation is expensive, time-consuming, and suffers from large inter-observer variability, especially in conversational speech devoid of strict grammatical structures. Large pre-trained models capture a notion of grammatical structure. We present TRScore, a novel readability measure using the GPT model to evaluate different segmentation and punctuation systems. We validate our approach with human experts. Additionally, our approach enables quantitative assessment of text post-processing techniques such as capitalization, inverse text normalization (ITN), and disfluency on overall readability, which traditional word error rate (WER) and slot error rate (SER) metrics fail to capture. TRScore is strongly correlated to traditional F1 and human readability scores, with Pearson's correlation coefficients of 0.67 and 0.98, respectively. It also eliminates the need for human transcriptions for model selection.

Smart Speech Segmentation using Acousto-Linguistic Features with look-ahead

Segmentation for continuous Automatic Speech Recognition (ASR) has traditionally used silence timeouts or voice activity detectors (VADs), which are both limited to acoustic features. This segmentation is often overly aggressive, given that people naturally pause to think as they speak. Consequently, segmentation happens mid-sentence, hindering both punctuation and downstream tasks like machine translation for which high-quality segmentation is critical. Model-based segmentation methods that leverage acoustic features are powerful, but without an understanding of the language itself, these approaches are limited. We present a hybrid approach that leverages both acoustic and language information to improve segmentation. Furthermore, we show that including one word as a look-ahead boosts segmentation quality. On average, our models improve segmentation-F0.5 score by 9.8% over baseline. We show that this approach works for multiple languages. For the downstream task of machine translation, it improves the translation BLEU score by an average of 1.05 points.

A General Framework for Information Extraction using Dynamic Span Graphs

We introduce a general framework for several information extraction tasks that share span representations using dynamically constructed span graphs. The graphs are constructed by selecting the most confident entity spans and linking these nodes with confidence-weighted relation types and coreferences. The dynamic span graph allows coreference and relation type confidences to propagate through the graph to iteratively refine the span representations. This is unlike previous multi-task frameworks for information extraction in which the only interaction between tasks is in the shared first-layer LSTM. Our framework significantly outperforms the state-of-the-art on multiple information extraction tasks across multiple datasets reflecting different domains. We further observe that the span enumeration approach is good at detecting nested span entities, with significant F1 score improvement on the ACE dataset.