MQM-Chat: Multidimensional Quality Metrics for Chat Translation

The complexities of chats pose significant challenges for machine translation models. Recognizing the need for a precise evaluation metric to address the issues of chat translation, this study introduces Multidimensional Quality Metrics for Chat Translation (MQM-Chat). Through the experiments of five models using MQM-Chat, we observed that all models generated certain fundamental errors, while each of them has different shortcomings, such as omission, overly correcting ambiguous source content, and buzzword issues, resulting in the loss of stylized information. Our findings underscore the effectiveness of MQM-Chat in evaluating chat translation, emphasizing the importance of stylized content and dialogue consistency for future studies.

An Investigation of Warning Erroneous Chat Translations in Cross-lingual Communication

The complexities of chats pose significant challenges for machine translation models. Recognizing the need for a precise evaluation metric to address the issues of chat translation, this study introduces Multidimensional Quality Metrics for Chat Translation (MQM-Chat). Through the experiments of five models using MQM-Chat, we observed that all models generated certain fundamental errors, while each of them has different shortcomings, such as omission, overly correcting ambiguous source content, and buzzword issues, resulting in the loss of stylized information. Our findings underscore the effectiveness of MQM-Chat in evaluating chat translation, emphasizing the importance of stylized content and dialogue consistency for future studies.

Chat Translation Error Detection for Assisting Cross-lingual Communications

In this paper, we describe the development of a communication support system that detects erroneous translations to facilitate crosslingual communications due to the limitations of current machine chat translation methods. We trained an error detector as the baseline of the system and constructed a new Japanese-English bilingual chat corpus, BPersona-chat, which comprises multiturn colloquial chats augmented with crowdsourced quality ratings. The error detector can serve as an encouraging foundation for more advanced erroneous translation detection systems.