Abstract:Providing voice assistants the ability to navigate multi-turn conversations is a challenging problem. Handling multi-turn interactions requires the system to understand various conversational use-cases, such as steering, intent carryover, disfluencies, entity carryover, and repair. The complexity of this problem is compounded by the fact that these use-cases mix with each other, often appearing simultaneously in natural language. This work proposes a non-autoregressive query rewriting architecture that can handle not only the five aforementioned tasks, but also complex compositions of these use-cases. We show that our proposed model has competitive single task performance compared to the baseline approach, and even outperforms a fine-tuned T5 model in use-case compositions, despite being 15 times smaller in parameters and 25 times faster in latency.
Abstract:We present MT-DNN, an open-source natural language understanding (NLU) toolkit that makes it easy for researchers and developers to train customized deep learning models. Built upon PyTorch and Transformers, MT-DNN is designed to facilitate rapid customization for a broad spectrum of NLU tasks, using a variety of objectives (classification, regression, structured prediction) and text encoders (e.g., RNNs, BERT, RoBERTa, UniLM). A unique feature of MT-DNN is its built-in support for robust and transferable learning using the adversarial multi-task learning paradigm. To enable efficient production deployment, MT-DNN supports multi-task knowledge distillation, which can substantially compress a deep neural model without significant performance drop. We demonstrate the effectiveness of MT-DNN on a wide range of NLU applications across general and biomedical domains. The software and pre-trained models will be publicly available at https://github.com/namisan/mt-dnn.