Abstract:Existing controllable dialogue generation work focuses on the single-attribute control and lacks generalization capability to out-of-distribution multiple attribute combinations. In this paper, we explore the compositional generalization for multi-attribute controllable dialogue generation where a model can learn from seen attribute values and generalize to unseen combinations. We propose a prompt-based disentangled controllable dialogue generation model, DCG. It learns attribute concept composition by generating attribute-oriented prompt vectors and uses a disentanglement loss to disentangle different attributes for better generalization. Besides, we design a unified reference-free evaluation framework for multiple attributes with different levels of granularities. Experiment results on two benchmarks prove the effectiveness of our method and the evaluation metric.
Abstract:Recent advances in neural approaches greatly improve task-oriented dialogue (TOD) systems which assist users to accomplish their goals. However, such systems rely on costly manually labeled dialogs which are not available in practical scenarios. In this paper, we present our models for Track 2 of the SereTOD 2022 challenge, which is the first challenge of building semi-supervised and reinforced TOD systems on a large-scale real-world Chinese TOD dataset MobileCS. We build a knowledge-grounded dialog model to formulate dialog history and local KB as input and predict the system response. And we perform semi-supervised pre-training both on the labeled and unlabeled data. Our system achieves the first place both in the automatic evaluation and human interaction, especially with higher BLEU (+7.64) and Success (+13.6\%) than the second place.