A Study on the Integration of Pre-trained SSL, ASR, LM and SLU Models for Spoken Language Understanding

Collecting sufficient labeled data for spoken language understanding (SLU) is expensive and time-consuming. Recent studies achieved promising results by using pre-trained models in low-resource scenarios. Inspired by this, we aim to ask: which (if any) pre-training strategies can improve performance across SLU benchmarks? To answer this question, we employ four types of pre-trained models and their combinations for SLU. We leverage self-supervised speech and language models (LM) pre-trained on large quantities of unpaired data to extract strong speech and text representations. We also explore using supervised models pre-trained on larger external automatic speech recognition (ASR) or SLU corpora. We conduct extensive experiments on the SLU Evaluation (SLUE) benchmark and observe self-supervised pre-trained models to be more powerful, with pre-trained LM and speech models being most beneficial for the Sentiment Analysis and Named Entity Recognition task, respectively.

ESPnet-SLU: Advancing Spoken Language Understanding through ESPnet

As Automatic Speech Processing (ASR) systems are getting better, there is an increasing interest of using the ASR output to do downstream Natural Language Processing (NLP) tasks. However, there are few open source toolkits that can be used to generate reproducible results on different Spoken Language Understanding (SLU) benchmarks. Hence, there is a need to build an open source standard that can be used to have a faster start into SLU research. We present ESPnet-SLU, which is designed for quick development of spoken language understanding in a single framework. ESPnet-SLU is a project inside end-to-end speech processing toolkit, ESPnet, which is a widely used open-source standard for various speech processing tasks like ASR, Text to Speech (TTS) and Speech Translation (ST). We enhance the toolkit to provide implementations for various SLU benchmarks that enable researchers to seamlessly mix-and-match different ASR and NLU models. We also provide pretrained models with intensively tuned hyper-parameters that can match or even outperform the current state-of-the-art performances. The toolkit is publicly available at https://github.com/espnet/espnet.

N-Best ASR Transformer: Enhancing SLU Performance using Multiple ASR Hypotheses

Spoken Language Understanding (SLU) systems parse speech into semantic structures like dialog acts and slots. This involves the use of an Automatic Speech Recognizer (ASR) to transcribe speech into multiple text alternatives (hypotheses). Transcription errors, common in ASRs, impact downstream SLU performance negatively. Approaches to mitigate such errors involve using richer information from the ASR, either in form of N-best hypotheses or word-lattices. We hypothesize that transformer models learn better with a simpler utterance representation using the concatenation of the N-best ASR alternatives, where each alternative is separated by a special delimiter [SEP]. In our work, we test our hypothesis by using concatenated N-best ASR alternatives as the input to transformer encoder models, namely BERT and XLM-RoBERTa, and achieve performance equivalent to the prior state-of-the-art model on DSTC2 dataset. We also show that our approach significantly outperforms the prior state-of-the-art when subjected to the low data regime. Additionally, this methodology is accessible to users of third-party ASR APIs which do not provide word-lattice information.