Towards Optimizing a Retrieval Augmented Generation using Large Language Model on Academic Data

Given the growing trend of many organizations integrating Retrieval Augmented Generation (RAG) into their operations, we assess RAG on domain-specific data and test state-of-the-art models across various optimization techniques. We incorporate four optimizations; Multi-Query, Child-Parent-Retriever, Ensemble Retriever, and In-Context-Learning, to enhance the functionality and performance in the academic domain. We focus on data retrieval, specifically targeting various study programs at a large technical university. We additionally introduce a novel evaluation approach, the RAG Confusion Matrix designed to assess the effectiveness of various configurations within the RAG framework. By exploring the integration of both open-source (e.g., Llama2, Mistral) and closed-source (GPT-3.5 and GPT-4) Large Language Models, we offer valuable insights into the application and optimization of RAG frameworks in domain-specific contexts. Our experiments show a significant performance increase when including multi-query in the retrieval phase.

Enhancing Answer Attribution for Faithful Text Generation with Large Language Models

The increasing popularity of Large Language Models (LLMs) in recent years has changed the way users interact with and pose questions to AI-based conversational systems. An essential aspect for increasing the trustworthiness of generated LLM answers is the ability to trace the individual claims from responses back to relevant sources that support them, the process known as answer attribution. While recent work has started exploring the task of answer attribution in LLMs, some challenges still remain. In this work, we first perform a case study analyzing the effectiveness of existing answer attribution methods, with a focus on subtasks of answer segmentation and evidence retrieval. Based on the observed shortcomings, we propose new methods for producing more independent and contextualized claims for better retrieval and attribution. The new methods are evaluated and shown to improve the performance of answer attribution components. We end with a discussion and outline of future directions for the task.

Efficient Few-shot Learning for Multi-label Classification of Scientific Documents with Many Classes

Scientific document classification is a critical task and often involves many classes. However, collecting human-labeled data for many classes is expensive and usually leads to label-scarce scenarios. Moreover, recent work has shown that sentence embedding model fine-tuning for few-shot classification is efficient, robust, and effective. In this work, we propose FusionSent (Fusion-based Sentence Embedding Fine-tuning), an efficient and prompt-free approach for few-shot classification of scientific documents with many classes. FusionSent uses available training examples and their respective label texts to contrastively fine-tune two different sentence embedding models. Afterward, the parameters of both fine-tuned models are fused to combine the complementary knowledge from the separate fine-tuning steps into a single model. Finally, the resulting sentence embedding model is frozen to embed the training instances, which are then used as input features to train a classification head. Our experiments show that FusionSent significantly outperforms strong baselines by an average of $6.0$ $F_{1}$ points across multiple scientific document classification datasets. In addition, we introduce a new dataset for multi-label classification of scientific documents, which contains 183,565 scientific articles and 130 classes from the arXiv category taxonomy. Code and data are available at https://github.com/sebischair/FusionSent.

Conversational Exploratory Search of Scholarly Publications Using Knowledge Graphs

Traditional search methods primarily depend on string matches, while semantic search targets concept-based matches by recognizing underlying intents and contextual meanings of search terms. Semantic search is particularly beneficial for discovering scholarly publications where differences in vocabulary between users' search terms and document content are common, often yielding irrelevant search results. Many scholarly search engines have adopted knowledge graphs to represent semantic relations between authors, publications, and research concepts. However, users may face challenges when navigating these graphical search interfaces due to the complexity and volume of data, which impedes their ability to discover publications effectively. To address this problem, we developed a conversational search system for exploring scholarly publications using a knowledge graph. We outline the methodical approach for designing and implementing the proposed system, detailing its architecture and functional components. To assess the system's effectiveness, we employed various performance metrics and conducted a human evaluation with 40 participants, demonstrating how the conversational interface compares against a graphical interface with traditional text search. The findings from our evaluation provide practical insights for advancing the design of conversational search systems.

Thinking Outside of the Differential Privacy Box: A Case Study in Text Privatization with Language Model Prompting

The field of privacy-preserving Natural Language Processing has risen in popularity, particularly at a time when concerns about privacy grow with the proliferation of Large Language Models. One solution consistently appearing in recent literature has been the integration of Differential Privacy (DP) into NLP techniques. In this paper, we take these approaches into critical view, discussing the restrictions that DP integration imposes, as well as bring to light the challenges that such restrictions entail. To accomplish this, we focus on $\textbf{DP-Prompt}$, a recent method for text privatization leveraging language models to rewrite texts. In particular, we explore this rewriting task in multiple scenarios, both with DP and without DP. To drive the discussion on the merits of DP in NLP, we conduct empirical utility and privacy experiments. Our results demonstrate the need for more discussion on the usability of DP in NLP and its benefits over non-DP approaches.

Bridging Information Gaps in Dialogues With Grounded Exchanges Using Knowledge Graphs

Knowledge models are fundamental to dialogue systems for enabling conversational interactions, which require handling domain-specific knowledge. Ensuring effective communication in information-providing conversations entails aligning user understanding with the knowledge available to the system. However, dialogue systems often face challenges arising from semantic inconsistencies in how information is expressed in natural language compared to how it is represented within the system's internal knowledge. To address this problem, we study the potential of large language models for conversational grounding, a mechanism to bridge information gaps by establishing shared knowledge between dialogue participants. Our approach involves annotating human conversations across five knowledge domains to create a new dialogue corpus called BridgeKG. Through a series of experiments on this dataset, we empirically evaluate the capabilities of large language models in classifying grounding acts and identifying grounded information items within a knowledge graph structure. Our findings offer insights into how these models use in-context learning for conversational grounding tasks and common prediction errors, which we illustrate with examples from challenging dialogues. We discuss how the models handle knowledge graphs as a semantic layer between unstructured dialogue utterances and structured information items.

An Improved Method for Class-specific Keyword Extraction: A Case Study in the German Business Registry

The task of $\textit{keyword extraction}$ is often an important initial step in unsupervised information extraction, forming the basis for tasks such as topic modeling or document classification. While recent methods have proven to be quite effective in the extraction of keywords, the identification of $\textit{class-specific}$ keywords, or only those pertaining to a predefined class, remains challenging. In this work, we propose an improved method for class-specific keyword extraction, which builds upon the popular $\textbf{KeyBERT}$ library to identify only keywords related to a class described by $\textit{seed keywords}$. We test this method using a dataset of German business registry entries, where the goal is to classify each business according to an economic sector. Our results reveal that our method greatly improves upon previous approaches, setting a new standard for $\textit{class-specific}$ keyword extraction.

AdaptEval: Evaluating Large Language Models on Domain Adaptation for Text Summarization

Despite the advances in the abstractive summarization task using Large Language Models (LLM), there is a lack of research that asses their abilities to easily adapt to different domains. We evaluate the domain adaptation abilities of a wide range of LLMs on the summarization task across various domains in both fine-tuning and in-context learning settings. We also present AdaptEval, the first domain adaptation evaluation suite. AdaptEval includes a domain benchmark and a set of metrics to facilitate the analysis of domain adaptation. Our results demonstrate that LLMs exhibit comparable performance in the in-context learning setting, regardless of their parameter scale.

Towards Optimizing and Evaluating a Retrieval Augmented QA Chatbot using LLMs with Human in the Loop

Large Language Models have found application in various mundane and repetitive tasks including Human Resource (HR) support. We worked with the domain experts of SAP SE to develop an HR support chatbot as an efficient and effective tool for addressing employee inquiries. We inserted a human-in-the-loop in various parts of the development cycles such as dataset collection, prompt optimization, and evaluation of generated output. By enhancing the LLM-driven chatbot's response quality and exploring alternative retrieval methods, we have created an efficient, scalable, and flexible tool for HR professionals to address employee inquiries effectively. Our experiments and evaluation conclude that GPT-4 outperforms other models and can overcome inconsistencies in data through internal reasoning capabilities. Additionally, through expert analysis, we infer that reference-free evaluation metrics such as G-Eval and Prometheus demonstrate reliability closely aligned with that of human evaluation.

Engineering Conversational Search Systems: A Review of Applications, Architectures, and Functional Components

Conversational search systems enable information retrieval via natural language interactions, with the goal of maximizing users' information gain over multiple dialogue turns. The increasing prevalence of conversational interfaces adopting this search paradigm challenges traditional information retrieval approaches, stressing the importance of better understanding the engineering process of developing these systems. We undertook a systematic literature review to investigate the links between theoretical studies and technical implementations of conversational search systems. Our review identifies real-world application scenarios, system architectures, and functional components. We consolidate our results by presenting a layered architecture framework and explaining the core functions of conversational search systems. Furthermore, we reflect on our findings in light of the rapid progress in large language models, discussing their capabilities, limitations, and directions for future research.