Towards User-Focused Research in Training Data Attribution for Human-Centered Explainable AI

While Explainable AI (XAI) aims to make AI understandable and useful to humans, it has been criticised for relying too much on formalism and solutionism, focusing more on mathematical soundness than user needs. We propose an alternative to this bottom-up approach inspired by design thinking: the XAI research community should adopt a top-down, user-focused perspective to ensure user relevance. We illustrate this with a relatively young subfield of XAI, Training Data Attribution (TDA). With the surge in TDA research and growing competition, the field risks repeating the same patterns of solutionism. We conducted a needfinding study with a diverse group of AI practitioners to identify potential user needs related to TDA. Through interviews (N=10) and a systematic survey (N=31), we uncovered new TDA tasks that are currently largely overlooked. We invite the TDA and XAI communities to consider these novel tasks and improve the user relevance of their research outcomes.

Studying Large Language Model Behaviors Under Realistic Knowledge Conflicts

Retrieval-augmented generation (RAG) mitigates many problems of fully parametric language models, such as temporal degradation, hallucinations, and lack of grounding. In RAG, the model's knowledge can be updated from documents provided in context. This leads to cases of conflict between the model's parametric knowledge and the contextual information, where the model may not always update its knowledge. Previous work studied knowledge conflicts by creating synthetic documents that contradict the model's correct parametric answers. We present a framework for studying knowledge conflicts in a realistic setup. We update incorrect parametric knowledge using real conflicting documents. This reflects how knowledge conflicts arise in practice. In this realistic scenario, we find that knowledge updates fail less often than previously reported. In cases where the models still fail to update their answers, we find a parametric bias: the incorrect parametric answer appearing in context makes the knowledge update likelier to fail. These results suggest that the factual parametric knowledge of LLMs can negatively influence their reading abilities and behaviors. Our code is available at https://github.com/kortukov/realistic_knowledge_conflicts/.

Exploring Practitioner Perspectives On Training Data Attribution Explanations

Explainable AI (XAI) aims to provide insight into opaque model reasoning to humans and as such is an interdisciplinary field by nature. In this paper, we interviewed 10 practitioners to understand the possible usability of training data attribution (TDA) explanations and to explore the design space of such an approach. We confirmed that training data quality is often the most important factor for high model performance in practice and model developers mainly rely on their own experience to curate data. End-users expect explanations to enhance their interaction with the model and do not necessarily prioritise but are open to training data as a means of explanation. Within our participants, we found that TDA explanations are not well-known and therefore not used. We urge the community to focus on the utility of TDA techniques from the human-machine collaboration perspective and broaden the TDA evaluation to reflect common use cases in practice.

Online Learning with Costly Features in Non-stationary Environments

Maximizing long-term rewards is the primary goal in sequential decision-making problems. The majority of existing methods assume that side information is freely available, enabling the learning agent to observe all features' states before making a decision. In real-world problems, however, collecting beneficial information is often costly. That implies that, besides individual arms' reward, learning the observations of the features' states is essential to improve the decision-making strategy. The problem is aggravated in a non-stationary environment where reward and cost distributions undergo abrupt changes over time. To address the aforementioned dual learning problem, we extend the contextual bandit setting and allow the agent to observe subsets of features' states. The objective is to maximize the long-term average gain, which is the difference between the accumulated rewards and the paid costs on average. Therefore, the agent faces a trade-off between minimizing the cost of information acquisition and possibly improving the decision-making process using the obtained information. To this end, we develop an algorithm that guarantees a sublinear regret in time. Numerical results demonstrate the superiority of our proposed policy in a real-world scenario.