Jack
Abstract:To balance the quality and inference cost of a Foundation Model (FM, such as large language models (LLMs)) powered software, people often opt to train a routing model that routes requests to FMs with different sizes and capabilities. Existing routing models rely on learning the optimal routing decision from carefully curated data, require complex computations to be updated, and do not consider the potential evolution of weaker FMs. In this paper, we propose Real-time Adaptive Routing (RAR), an approach to continuously adapt FM routing decisions while using guided in-context learning to enhance the capabilities of weaker FM. The goal is to reduce reliance on stronger, more expensive FMs. We evaluate our approach on different subsets of the popular MMLU benchmark. Over time, our approach routes 50.2% fewer requests to computationally expensive models while maintaining around 90.5% of the general response quality. In addition, the guides generated from stronger models have shown intra-domain generalization and led to a better quality of responses compared to an equivalent approach with a standalone weaker FM.
Abstract:As foundation models (FMs) play an increasingly prominent role in complex software systems, such as FM-powered agentic software (i.e., Agentware), they introduce significant challenges for developers regarding observability. Unlike traditional software, agents operate autonomously, using extensive data and opaque implicit reasoning, making it difficult to observe and understand their behavior during runtime, especially when they take unexpected actions or encounter errors. In this paper, we highlight the limitations of traditional operational observability in the context of FM-powered software, and introduce cognitive observability as a new type of required observability that has emerged for such innovative systems. We then propose a novel framework that provides cognitive observability into the implicit reasoning processes of agents (a.k.a. reasoning observability), and demonstrate the effectiveness of our framework in boosting the debuggability of Agentware and, in turn, the abilities of an Agentware through a case study on AutoCodeRover, a cuttingedge Agentware for autonomous program improvement.
Abstract:The rapid expansion of foundation models (FMs), such as large language models (LLMs), has given rise to FMware--software systems that integrate FMs as core components. While building demonstration-level FMware is relatively straightforward, transitioning to production-ready systems presents numerous challenges, including reliability, high implementation costs, scalability, and compliance with privacy regulations. This paper provides a thematic analysis of the key obstacles in productionizing FMware, synthesized from industry experience and diverse data sources, including hands-on involvement in the Open Platform for Enterprise AI (OPEA) and FMware lifecycle engineering. We identify critical issues in FM selection, data and model alignment, prompt engineering, agent orchestration, system testing, and deployment, alongside cross-cutting concerns such as memory management, observability, and feedback integration. We discuss needed technologies and strategies to address these challenges and offer guidance on how to enable the transition from demonstration systems to scalable, production-ready FMware solutions. Our findings underscore the importance of continued research and multi-industry collaboration to advance the development of production-ready FMware.
Abstract:Large Language Models excel in tasks like natural language understanding and text generation. Prompt engineering plays a critical role in leveraging LLM effectively. However, LLMs black-box nature hinders its interpretability and effective prompting engineering. A wide range of model explanation approaches have been developed for deep learning models, However, these local explanations are designed for single-output tasks like classification and regression,and cannot be directly applied to LLMs, which generate sequences of tokens. Recent efforts in LLM explanation focus on natural language explanations, but they are prone to hallucinations and inaccuracies. To address this, we introduce OurTool, a framework for multi-granularity prompt explanations by aggregating token-level insights. OurTool introduces two token-level explanation approaches: 1.an aggregation-based approach combining local explanation techniques, and 2. a perturbation-based approach with novel techniques to evaluate token masking impact. OurTool supports both white-box and black-box explanations and extends explanations to higher granularity levels, enabling flexible analysis. We evaluate OurTool in case studies such as sentiment analysis, showing the perturbation-based approach performs best using semantic similarity to assess perturbation impact. Furthermore, we conducted a user study to confirm OurTool's accuracy and practical value, and demonstrate its potential to enhance LLM interpretability.
Abstract:The rise of AI-assisted software engineering (SE 2.0), powered by Foundation Models (FMs) and FM-powered copilots, has shown promise in improving developer productivity. However, it has also exposed inherent limitations, such as cognitive overload on developers and inefficiencies. We propose a shift towards Software Engineering 3.0 (SE 3.0), an AI-native approach characterized by intent-first, conversation-oriented development between human developers and AI teammates. SE 3.0 envisions AI systems evolving beyond task-driven copilots into intelligent collaborators, capable of deeply understanding and reasoning about software engineering principles and intents. We outline the key components of the SE 3.0 technology stack, which includes Teammate.next for adaptive and personalized AI partnership, IDE.next for intent-first conversation-oriented development, Compiler.next for multi-objective code synthesis, and Runtime.next for SLA-aware execution with edge-computing support. Our vision addresses the inefficiencies and cognitive strain of SE 2.0 by fostering a symbiotic relationship between human developers and AI, maximizing their complementary strengths. We also present a roadmap of challenges that must be overcome to realize our vision of SE 3.0. This paper lays the foundation for future discussions on the role of AI in the next era of software engineering.
Abstract:Background: Data quality is vital in software analytics, particularly for machine learning (ML) applications like software defect prediction (SDP). Despite the widespread use of ML in software engineering, the effect of data quality antipatterns on these models remains underexplored. Objective: This study develops a taxonomy of ML-specific data quality antipatterns and assesses their impact on software analytics models' performance and interpretation. Methods: We identified eight types and 14 sub-types of ML-specific data quality antipatterns through a literature review. We conducted experiments to determine the prevalence of these antipatterns in SDP data (RQ1), assess how cleaning order affects model performance (RQ2), evaluate the impact of antipattern removal on performance (RQ3), and examine the consistency of interpretation from models built with different antipatterns (RQ4). Results: In our SDP case study, we identified nine antipatterns. Over 90% of these overlapped at both row and column levels, complicating cleaning prioritization and risking excessive data removal. The order of cleaning significantly impacts ML model performance, with neural networks being more resilient to cleaning order changes than simpler models like logistic regression. Antipatterns such as Tailed Distributions and Class Overlap show a statistically significant correlation with performance metrics when other antipatterns are cleaned. Models built with different antipatterns showed moderate consistency in interpretation results. Conclusion: The cleaning order of different antipatterns impacts ML model performance. Five antipatterns have a statistically significant correlation with model performance when others are cleaned. Additionally, model interpretation is moderately affected by different data quality antipatterns.
Abstract:Large Language Models (LLMs) have significantly advanced natural language processing (NLP) tasks but also pose ethical and societal risks due to their propensity to generate harmful content. To address this, various approaches have been developed to safeguard LLMs from producing unsafe content. However, existing methods have limitations, including the need for training specific control models and proactive intervention during text generation, that lead to quality degradation and increased computational overhead. To mitigate those limitations, we propose LLMSafeGuard, a lightweight framework to safeguard LLM text generation in real-time. LLMSafeGuard integrates an external validator into the beam search algorithm during decoding, rejecting candidates that violate safety constraints while allowing valid ones to proceed. We introduce a similarity based validation approach, simplifying constraint introduction and eliminating the need for control model training. Additionally, LLMSafeGuard employs a context-wise timing selection strategy, intervening LLMs only when necessary. We evaluate LLMSafeGuard on two tasks, detoxification and copyright safeguarding, and demonstrate its superior performance over SOTA baselines. For instance, LLMSafeGuard reduces the average toxic score of. LLM output by 29.7% compared to the best baseline meanwhile preserving similar linguistic quality as natural output in detoxification task. Similarly, in the copyright task, LLMSafeGuard decreases the Longest Common Subsequence (LCS) by 56.2% compared to baselines. Moreover, our context-wise timing selection strategy reduces inference time by at least 24% meanwhile maintaining comparable effectiveness as validating each time step. LLMSafeGuard also offers tunable parameters to balance its effectiveness and efficiency.
Abstract:Foundation models (FMs), such as Large Language Models (LLMs), have revolutionized software development by enabling new use cases and business models. We refer to software built using FMs as FMware. The unique properties of FMware (e.g., prompts, agents, and the need for orchestration), coupled with the intrinsic limitations of FMs (e.g., hallucination) lead to a completely new set of software engineering challenges. Based on our industrial experience, we identified 10 key SE4FMware challenges that have caused enterprise FMware development to be unproductive, costly, and risky. In this paper, we discuss these challenges in detail and state the path for innovation that we envision. Next, we present FMArts, which is our long-term effort towards creating a cradle-to-grave platform for the engineering of trustworthy FMware. Finally, we (i) show how the unique properties of FMArts enabled us to design and develop a complex FMware for a large customer in a timely manner and (ii) discuss the lessons that we learned in doing so. We hope that the disclosure of the aforementioned challenges and our associated efforts to tackle them will not only raise awareness but also promote deeper and further discussions, knowledge sharing, and innovative solutions across the software engineering discipline.
Abstract:In software engineering, deep learning models are increasingly deployed for critical tasks such as bug detection and code review. However, overfitting remains a challenge that affects the quality, reliability, and trustworthiness of software systems that utilize deep learning models. Overfitting can be (1) prevented (e.g., using dropout or early stopping) or (2) detected in a trained model (e.g., using correlation-based approaches). Both overfitting detection and prevention approaches that are currently used have constraints (e.g., requiring modification of the model structure, and high computing resources). In this paper, we propose a simple, yet powerful approach that can both detect and prevent overfitting based on the training history (i.e., validation losses). Our approach first trains a time series classifier on training histories of overfit models. This classifier is then used to detect if a trained model is overfit. In addition, our trained classifier can be used to prevent overfitting by identifying the optimal point to stop a model's training. We evaluate our approach on its ability to identify and prevent overfitting in real-world samples. We compare our approach against correlation-based detection approaches and the most commonly used prevention approach (i.e., early stopping). Our approach achieves an F1 score of 0.91 which is at least 5% higher than the current best-performing non-intrusive overfitting detection approach. Furthermore, our approach can stop training to avoid overfitting at least 32% of the times earlier than early stopping and has the same or a better rate of returning the best model.
Abstract:Artificial Intelligence for IT Operations (AIOps) has been adopted in organizations in various tasks, including interpreting models to identify indicators of service failures. To avoid misleading practitioners, AIOps model interpretations should be consistent (i.e., different AIOps models on the same task agree with one another on feature importance). However, many AIOps studies violate established practices in the machine learning community when deriving interpretations, such as interpreting models with suboptimal performance, though the impact of such violations on the interpretation consistency has not been studied. In this paper, we investigate the consistency of AIOps model interpretation along three dimensions: internal consistency, external consistency, and time consistency. We conduct a case study on two AIOps tasks: predicting Google cluster job failures, and Backblaze hard drive failures. We find that the randomness from learners, hyperparameter tuning, and data sampling should be controlled to generate consistent interpretations. AIOps models with AUCs greater than 0.75 yield more consistent interpretation compared to low-performing models. Finally, AIOps models that are constructed with the Sliding Window or Full History approaches have the most consistent interpretation with the trends presented in the entire datasets. Our study provides valuable guidelines for practitioners to derive consistent AIOps model interpretation.