Conversational Grounding: Annotation and Analysis of Grounding Acts and Grounding Units

Successful conversations often rest on common understanding, where all parties are on the same page about the information being shared. This process, known as conversational grounding, is crucial for building trustworthy dialog systems that can accurately keep track of and recall the shared information. The proficiencies of an agent in grounding the conveyed information significantly contribute to building a reliable dialog system. Despite recent advancements in dialog systems, there exists a noticeable deficit in their grounding capabilities. Traum provided a framework for conversational grounding introducing Grounding Acts and Grounding Units, but substantial progress, especially in the realm of Large Language Models, remains lacking. To bridge this gap, we present the annotation of two dialog corpora employing Grounding Acts, Grounding Units, and a measure of their degree of grounding. We discuss our key findings during the annotation and also provide a baseline model to test the performance of current Language Models in categorizing the grounding acts of the dialogs. Our work aims to provide a useful resource for further research in making conversations with machines better understood and more reliable in natural day-to-day collaborative dialogs.

Why Settle for Just One? Extending EL++ Ontology Embeddings with Many-to-Many Relationships

Knowledge Graph (KG) embeddings provide a low-dimensional representation of entities and relations of a Knowledge Graph and are used successfully for various applications such as question answering and search, reasoning, inference, and missing link prediction. However, most of the existing KG embeddings only consider the network structure of the graph and ignore the semantics and the characteristics of the underlying ontology that provides crucial information about relationships between entities in the KG. Recent efforts in this direction involve learning embeddings for a Description Logic (logical underpinning for ontologies) named EL++. However, such methods consider all the relations defined in the ontology to be one-to-one which severely limits their performance and applications. We provide a simple and effective solution to overcome this shortcoming that allows such methods to consider many-to-many relationships while learning embedding representations. Experiments conducted using three different EL++ ontologies show substantial performance improvement over five baselines. Our proposed solution also paves the way for learning embedding representations for even more expressive description logics such as SROIQ.

Simulated Chats for Task-oriented Dialog: Learning to Generate Conversations from Instructions

Popular task-oriented dialog data sets such as MultiWOZ (Budzianowski et al. 2018) are created by providing crowd-sourced workers a goal instruction, expressed in natural language, that describes the task to be accomplished. Crowd-sourced workers play the role of a user and an agent to generate dialogs to accomplish tasks involving booking restaurant tables, making train reservations, calling a taxi etc. However, creating large crowd-sourced datasets can be time consuming and expensive. To reduce the cost associated with generating such dialog datasets, recent work has explored methods to automatically create larger datasets from small samples.In this paper, we present a data creation strategy that uses the pre-trained language model, GPT2 (Radford et al. 2018), to simulate the interaction between crowd-sourced workers by creating a user bot and an agent bot. We train the simulators using a smaller percentage of actual crowd-generated conversations and their corresponding goal instructions. We demonstrate that by using the simulated data, we achieve significant improvements in both low-resource setting as well as in over-all task performance. To the best of our knowledge we are the first to present a model for generating entire conversations by simulating the crowd-sourced data collection process