Estuary: A Framework For Building Multimodal Low-Latency Real-Time Socially Interactive Agents

The rise in capability and ubiquity of generative artificial intelligence (AI) technologies has enabled its application to the field of Socially Interactive Agents (SIAs). Despite rising interest in modern AI-powered components used for real-time SIA research, substantial friction remains due to the absence of a standardized and universal SIA framework. To target this absence, we developed Estuary: a multimodal (text, audio, and soon video) framework which facilitates the development of low-latency, real-time SIAs. Estuary seeks to reduce repeat work between studies and to provide a flexible platform that can be run entirely off-cloud to maximize configurability, controllability, reproducibility of studies, and speed of agent response times. We are able to do this by constructing a robust multimodal framework which incorporates current and future components seamlessly into a modular and interoperable architecture.

Can Language Model Moderators Improve the Health of Online Discourse?

Human moderation of online conversation is essential to maintaining civility and focus in a dialogue, but is challenging to scale and harmful to moderators. The inclusion of sophisticated natural language generation modules as a force multiplier aid moderators is a tantalizing prospect, but adequate evaluation approaches have so far been elusive. In this paper, we establish a systematic definition of conversational moderation effectiveness through a multidisciplinary lens that incorporates insights from social science. We then propose a comprehensive evaluation framework that uses this definition to asses models' moderation capabilities independently of human intervention. With our framework, we conduct the first known study of conversational dialogue models as moderators, finding that appropriately prompted models can provide specific and fair feedback on toxic behavior but struggle to influence users to increase their levels of respect and cooperation.