Abstract:The rapid development of large language models (LLMs) has shown promising practical results. However, their low interpretability often leads to errors in unforeseen circumstances, limiting their utility. Many works have focused on creating comprehensive evaluation systems, but previous benchmarks have primarily assessed problem-solving abilities while neglecting the response's uncertainty, which may result in unreliability. Recent methods for measuring LLM reliability are resource-intensive and unable to test black-box models. To address this, we propose UBENCH, a comprehensive benchmark for evaluating LLM reliability. UBENCH includes 3,978 multiple-choice questions covering knowledge, language, understanding, and reasoning abilities. Experimental results show that UBENCH has achieved state-of-the-art performance, while its single-sampling method significantly saves computational resources compared to baseline methods that require multiple samplings. Additionally, based on UBENCH, we evaluate the reliability of 15 popular LLMs, finding GLM4 to be the most outstanding, closely followed by GPT-4. We also explore the impact of Chain-of-Thought prompts, role-playing prompts, option order, and temperature on LLM reliability, analyzing the varying effects on different LLMs.
Abstract:Aspect sentiment quad prediction (ASQP) aims to predict four aspect-based elements, including aspect term, opinion term, aspect category, and sentiment polarity. In practice, unseen aspects, due to distinct data distribution, impose many challenges for a trained neural model. Motivated by this, this work formulates ASQP into the few-shot scenario, which aims for fast adaptation in real applications. Therefore, we first construct a few-shot ASQP dataset (FSQP) that contains richer categories and is more balanced for the few-shot study. Moreover, recent methods extract quads through a generation paradigm, which involves converting the input sentence into a templated target sequence. However, they primarily focus on the utilization of a single template or the consideration of different template orders, thereby overlooking the correlations among various templates. To tackle this issue, we further propose a Broadview Soft Prompting (BvSP) method that aggregates multiple templates with a broader view by taking into account the correlation between the different templates. Specifically, BvSP uses the pre-trained language model to select the most relevant k templates with Jensen-Shannon divergence. BvSP further introduces soft prompts to guide the pre-trained language model using the selected templates. Then, we aggregate the results of multi-templates by voting mechanism. Empirical results demonstrate that BvSP significantly outperforms the stateof-the-art methods under four few-shot settings and other public datasets. Our code and dataset are available at https://github.com/byinhao/BvSP.