An Approach to Elicit Human-Understandable Robot Expressions to Support Human-Robot Interaction

Understanding the intentions of robots is essential for natural and seamless human-robot collaboration. Ensuring that robots have means for non-verbal communication is a basis for intuitive and implicit interaction. For this, we contribute an approach to elicit and design human-understandable robot expressions. We outline the approach in the context of non-humanoid robots. We paired human mimicking and enactment with research from gesture elicitation in two phases: first, to elicit expressions, and second, to ensure they are understandable. We present an example application through two studies (N=16 \& N=260) of our approach to elicit expressions for a simple 6-DoF robotic arm. We show that it enabled us to design robot expressions that signal curiosity and interest in getting attention. Our main contribution is an approach to generate and validate understandable expressions for robots, enabling more natural human-robot interaction.

Understanding the Uncertainty Loop of Human-Robot Interaction

Recently the field of Human-Robot Interaction gained popularity, due to the wide range of possibilities of how robots can support humans during daily tasks. One form of supportive robots are socially assistive robots which are specifically built for communicating with humans, e.g., as service robots or personal companions. As they understand humans through artificial intelligence, these robots will at some point make wrong assumptions about the humans' current state and give an unexpected response. In human-human conversations, unexpected responses happen frequently. However, it is currently unclear how such robots should act if they understand that the human did not expect their response, or even showing the uncertainty of their response in the first place. For this, we explore the different forms of potential uncertainties during human-robot conversations and how humanoids can, through verbal and non-verbal cues, communicate these uncertainties.