Abstract:Modern time-series forecasting models often fail to make full use of rich unstructured information about the time series themselves. This lack of proper conditioning can lead to obvious model failures; for example, models may be unaware of the details of a particular product, and hence fail to anticipate seasonal surges in customer demand in the lead up to major exogenous events like holidays for clearly relevant products. To address this shortcoming, this paper introduces a novel forecast post-processor -- which we call LLMForecaster -- that fine-tunes large language models (LLMs) to incorporate unstructured semantic and contextual information and historical data to improve the forecasts from an existing demand forecasting pipeline. In an industry-scale retail application, we demonstrate that our technique yields statistically significantly forecast improvements across several sets of products subject to holiday-driven demand surges.
Abstract:Demand forecasting faces challenges induced by Peak Events (PEs) corresponding to special periods such as promotions and holidays. Peak events create significant spikes in demand followed by demand ramp down periods. Neural networks like MQCNN and MQT overreact to demand peaks by carrying over the elevated PE demand into subsequent Post-Peak-Event (PPE) periods, resulting in significantly over-biased forecasts. To tackle this challenge, we introduce a neural forecasting model called Split Peak Attention DEcomposition, SPADE. This model reduces the impact of PEs on subsequent forecasts by modeling forecasting as consisting of two separate tasks: one for PEs; and the other for the rest. Its architecture then uses masked convolution filters and a specialized Peak Attention module. We show SPADE's performance on a worldwide retail dataset with hundreds of millions of products. Our results reveal a reduction in PPE degradation by 4.5% and an improvement in PE accuracy by 3.9%, relative to current production models.
Abstract:Machine learning plays an essential role in preventing financial losses in the banking industry. Perhaps the most pertinent prediction task that can result in billions of dollars in losses each year is the assessment of credit risk (i.e., the risk of default on debt). Today, much of the gains from machine learning to predict credit risk are driven by gradient boosted decision tree models. However, these gains begin to plateau without the addition of expensive new data sources or highly engineered features. In this paper, we present our attempts to create a novel approach to assessing credit risk using deep learning that does not rely on new model inputs. We propose a new credit card transaction sampling technique to use with deep recurrent and causal convolution-based neural networks that exploits long historical sequences of financial data without costly resource requirements. We show that our sequential deep learning approach using a temporal convolutional network outperformed the benchmark non-sequential tree-based model, achieving significant financial savings and earlier detection of credit risk. We also demonstrate the potential for our approach to be used in a production environment, where our sampling technique allows for sequences to be stored efficiently in memory and used for fast online learning and inference.
Abstract:Generative Adversarial Networks (GANs) became very popular for generation of realistically looking images. In this paper, we propose to use GANs to synthesize artificial financial data for research and benchmarking purposes. We test this approach on three American Express datasets, and show that properly trained GANs can replicate these datasets with high fidelity. For our experiments, we define a novel type of GAN, and suggest methods for data preprocessing that allow good training and testing performance of GANs. We also discuss methods for evaluating the quality of generated data, and their comparison with the original real data.