IBM Research
Abstract:We present Deep Search DocQA. This application enables information extraction from documents via a question-answering conversational assistant. The system integrates several technologies from different AI disciplines consisting of document conversion to machine-readable format (via computer vision), finding relevant data (via natural language processing), and formulating an eloquent response (via large language models). Users can explore over 10,000 Environmental, Social, and Governance (ESG) disclosure reports from over 2000 corporations. The Deep Search platform can be accessed at: https://ds4sd.github.io.
Abstract:The number of published PDF documents has increased exponentially in recent decades. There is a growing need to make their rich content discoverable to information retrieval tools. In this paper, we present a novel approach to document structure recovery in PDF using recurrent neural networks to process the low-level PDF data representation directly, instead of relying on a visual re-interpretation of the rendered PDF page, as has been proposed in previous literature. We demonstrate how a sequence of PDF printing commands can be used as input into a neural network and how the network can learn to classify each printing command according to its structural function in the page. This approach has three advantages: First, it can distinguish among more fine-grained labels (typically 10-20 labels as opposed to 1-5 with visual methods), which results in a more accurate and detailed document structure resolution. Second, it can take into account the text flow across pages more naturally compared to visual methods because it can concatenate the printing commands of sequential pages. Last, our proposed method needs less memory and it is computationally less expensive than visual methods. This allows us to deploy such models in production environments at a much lower cost. Through extensive architectural search in combination with advanced feature engineering, we were able to implement a model that yields a weighted average F1 score of 97% across 17 distinct structural labels. The best model we achieved is currently served in production environments on our Corpus Conversion Service (CCS), which was presented at KDD18 (arXiv:1806.02284). This model enhances the capabilities of CCS significantly, as it eliminates the need for human annotated label ground-truth for every unseen document layout. This proved particularly useful when applied to a huge corpus of PDF articles related to COVID-19.