Abstract:Sequential recommendation systems leveraging transformer architectures have demonstrated exceptional capabilities in capturing user behavior patterns. At the core of these systems lies the critical challenge of constructing effective item representations. Traditional approaches employ feature fusion through simple concatenation or basic neural architectures to create uniform representation sequences. However, these conventional methods fail to address the intrinsic diversity of item attributes, thereby constraining the transformer's capacity to discern fine-grained patterns and hindering model extensibility. Although recent research has begun incorporating user-related heterogeneous features into item sequences, the equally crucial item-side heterogeneous feature continue to be neglected. To bridge this methodological gap, we present HeterRec - an innovative framework featuring two novel components: the Heterogeneous Token Flattening Layer (HTFL) and Hierarchical Causal Transformer (HCT). HTFL pioneers a sophisticated tokenization mechanism that decomposes items into multi-dimensional token sets and structures them into heterogeneous sequences, enabling scalable performance enhancement through model expansion. The HCT architecture further enhances pattern discovery through token-level and item-level attention mechanisms. furthermore, we develop a Listwise Multi-step Prediction (LMP) objective function to optimize learning process. Rigorous validation, including real-world industrial platforms, confirms HeterRec's state-of-the-art performance in both effective and efficiency.