Abstract:End-to-end automatic speech recognition systems represent the state of the art, but they rely on thousands of hours of manually annotated speech for training, as well as heavyweight computation for inference. Of course, this impedes commercialization since most companies lack vast human and computational resources. In this paper, we explore training and deploying an ASR system in the label-scarce, compute-limited setting. To reduce human labor, we use a third-party ASR system as a weak supervision source, supplemented with labeling functions derived from implicit user feedback. To accelerate inference, we propose to route production-time queries across a pool of CUDA graphs of varying input lengths, the distribution of which best matches the traffic's. Compared to our third-party ASR, we achieve a relative improvement in word-error rate of 8% and a speedup of 600%. Our system, called SpeechNet, currently serves 12 million queries per day on our voice-enabled smart television. To our knowledge, this is the first time a large-scale, Wav2vec-based deployment has been described in the academic literature.
Abstract:Voice-enabled commercial products are ubiquitous, typically enabled by lightweight on-device keyword spotting (KWS) and full automatic speech recognition (ASR) in the cloud. ASR systems require significant computational resources in training and for inference, not to mention copious amounts of annotated speech data. KWS systems, on the other hand, are less resource-intensive but have limited capabilities. On the Comcast Xfinity X1 entertainment platform, we explore a middle ground between ASR and KWS: We introduce a novel, resource-efficient neural network for voice query recognition that is much more accurate than state-of-the-art CNNs for KWS, yet can be easily trained and deployed with limited resources. On an evaluation dataset representing the top 200 voice queries, we achieve a low false alarm rate of 1% and a query error rate of 6%. Our model performs inference 8.24x faster than the current ASR system.