Abstract:With the emergence of generative conversational large language models (LLMs) like ChatGPT, serving as virtual assistants in various fields, the stability and reliability of their responses have become crucial. However, during usage, it has been observed that these models tend to waver in their judgements when confronted with follow-up questions from users expressing skepticism or disagreement. In this work, we draw inspiration from questioning strategies in education and propose a \textsc{Follow-up Questioning Mechanism} along with two evaluation metrics to assess the judgement consistency of LLMs before and after exposure to disturbances. We evaluate the judgement consistency of ChatGPT, PaLM2-Bison, and Vicuna-13B under this mechanism across eight reasoning benchmarks. Empirical results show that even when the initial answers are correct, judgement consistency sharply decreases when LLMs face disturbances such as questioning, negation, or misleading. Additionally, we study these models' judgement consistency under various settings (sampling temperature and prompts) to validate this issue further, observing the impact of prompt tone and conducting an in-depth error analysis for deeper behavioral insights. Furthermore, we also explore several prompting methods to mitigate this issue and demonstrate their effectiveness\footnote{\url{https://github.com/NUSTM/LLMs-Waver-In-Judgements}}.
Abstract:Aspect-based sentiment analysis is a long-standing research interest in the field of opinion mining, and in recent years, researchers have gradually shifted their focus from simple ABSA subtasks to end-to-end multi-element ABSA tasks. However, the datasets currently used in the research are limited to individual elements of specific tasks, usually focusing on in-domain settings, ignoring implicit aspects and opinions, and with a small data scale. To address these issues, we propose a large-scale Multi-Element Multi-Domain dataset (MEMD) that covers the four elements across five domains, including nearly 20,000 review sentences and 30,000 quadruples annotated with explicit and implicit aspects and opinions for ABSA research. Meanwhile, we evaluate generative and non-generative baselines on multiple ABSA subtasks under the open domain setting, and the results show that open domain ABSA as well as mining implicit aspects and opinions remain ongoing challenges to be addressed. The datasets are publicly released at \url{https://github.com/NUSTM/MEMD-ABSA}.
Abstract:Recently, ChatGPT has drawn great attention from both the research community and the public. We are particularly curious about whether it can serve as a universal sentiment analyzer. To this end, in this work, we provide a preliminary evaluation of ChatGPT on the understanding of opinions, sentiments, and emotions contained in the text. Specifically, we evaluate it in four settings, including standard evaluation, polarity shift evaluation, open-domain evaluation, and sentiment inference evaluation. The above evaluation involves 18 benchmark datasets and 5 representative sentiment analysis tasks, and we compare ChatGPT with fine-tuned BERT and corresponding state-of-the-art (SOTA) models on end-task. Moreover, we also conduct human evaluation and present some qualitative case studies to gain a deep comprehension of its sentiment analysis capabilities.