Generating Dialogue Agents via Automated Planning

Dialogue systems have many applications such as customer support or question answering. Typically they have been limited to shallow single turn interactions. However more advanced applications such as career coaching or planning a trip require a much more complex multi-turn dialogue. Current limitations of conversational systems have made it difficult to support applications that require personalization, customization and context dependent interactions. We tackle this challenging problem by using domain-independent AI planning to automatically create dialogue plans, customized to guide a dialogue towards achieving a given goal. The input includes a library of atomic dialogue actions, an initial state of the dialogue, and a goal. Dialogue plans are plugged into a dialogue system capable to orchestrate their execution. Use cases demonstrate the viability of the approach. Our work on dialogue planning has been integrated into a product, and it is in the process of being deployed into another.

One button machine for automating feature engineering in relational databases

Feature engineering is one of the most important and time consuming tasks in predictive analytics projects. It involves understanding domain knowledge and data exploration to discover relevant hand-crafted features from raw data. In this paper, we introduce a system called One Button Machine, or OneBM for short, which automates feature discovery in relational databases. OneBM automatically performs a key activity of data scientists, namely, joining of database tables and applying advanced data transformations to extract useful features from data. We validated OneBM in Kaggle competitions in which OneBM achieved performance as good as top 16% to 24% data scientists in three Kaggle competitions. More importantly, OneBM outperformed the state-of-the-art system in a Kaggle competition in terms of prediction accuracy and ranking on Kaggle leaderboard. The results show that OneBM can be useful for both data scientists and non-experts. It helps data scientists reduce data exploration time allowing them to try and error many ideas in short time. On the other hand, it enables non-experts, who are not familiar with data science, to quickly extract value from their data with a little effort, time and cost.