Abstract:Rapid response, namely low latency, is fundamental in search applications; it is particularly so in interactive search sessions, such as those encountered in conversational settings. An observation with a potential to reduce latency asserts that conversational queries exhibit a temporal locality in the lists of documents retrieved. Motivated by this observation, we propose and evaluate a client-side document embedding cache, improving the responsiveness of conversational search systems. By leveraging state-of-the-art dense retrieval models to abstract document and query semantics, we cache the embeddings of documents retrieved for a topic introduced in the conversation, as they are likely relevant to successive queries. Our document embedding cache implements an efficient metric index, answering nearest-neighbor similarity queries by estimating the approximate result sets returned. We demonstrate the efficiency achieved using our cache via reproducible experiments based on TREC CAsT datasets, achieving a hit rate of up to 75% without degrading answer quality. Our achieved high cache hit rates significantly improve the responsiveness of conversational systems while likewise reducing the number of queries managed on the search back-end.
Abstract:The 1st edition of the workshop on Mixed-Initiative ConveRsatiOnal Systems (MICROS@ECIR2021) aims at investigating and collecting novel ideas and contributions in the field of conversational systems. Oftentimes, the users fulfill their information need using smartphones and home assistants. This has revolutionized the way users access online information, thus posing new challenges compared to traditional search and recommendation. The first edition of MICROS will have a particular focus on mixed-initiative conversational systems. Indeed, conversational systems need to be proactive, proposing not only answers but also possible interpretations for ambiguous or vague requests.