AltCanvas: A Tile-Based Image Editor with Generative AI for Blind or Visually Impaired People

People with visual impairments often struggle to create content that relies heavily on visual elements, particularly when conveying spatial and structural information. Existing accessible drawing tools, which construct images line by line, are suitable for simple tasks like math but not for more expressive artwork. On the other hand, emerging generative AI-based text-to-image tools can produce expressive illustrations from descriptions in natural language, but they lack precise control over image composition and properties. To address this gap, our work integrates generative AI with a constructive approach that provides users with enhanced control and editing capabilities. Our system, AltCanvas, features a tile-based interface enabling users to construct visual scenes incrementally, with each tile representing an object within the scene. Users can add, edit, move, and arrange objects while receiving speech and audio feedback. Once completed, the scene can be rendered as a color illustration or as a vector for tactile graphic generation. Involving 14 blind or low-vision users in design and evaluation, we found that participants effectively used the AltCanvas workflow to create illustrations.

A Conceptual Framework for Ethical Evaluation of Machine Learning Systems

Research in Responsible AI has developed a range of principles and practices to ensure that machine learning systems are used in a manner that is ethical and aligned with human values. However, a critical yet often neglected aspect of ethical ML is the ethical implications that appear when designing evaluations of ML systems. For instance, teams may have to balance a trade-off between highly informative tests to ensure downstream product safety, with potential fairness harms inherent to the implemented testing procedures. We conceptualize ethics-related concerns in standard ML evaluation techniques. Specifically, we present a utility framework, characterizing the key trade-off in ethical evaluation as balancing information gain against potential ethical harms. The framework is then a tool for characterizing challenges teams face, and systematically disentangling competing considerations that teams seek to balance. Differentiating between different types of issues encountered in evaluation allows us to highlight best practices from analogous domains, such as clinical trials and automotive crash testing, which navigate these issues in ways that can offer inspiration to improve evaluation processes in ML. Our analysis underscores the critical need for development teams to deliberately assess and manage ethical complexities that arise during the evaluation of ML systems, and for the industry to move towards designing institutional policies to support ethical evaluations.

Tutorly: Turning Programming Videos Into Apprenticeship Learning Environments with LLMs

Online programming videos, including tutorials and streamcasts, are widely popular and contain a wealth of expert knowledge. However, effectively utilizing these resources to achieve targeted learning goals can be challenging. Unlike direct tutoring, video content lacks tailored guidance based on individual learning paces, personalized feedback, and interactive engagement necessary for support and monitoring. Our work transforms programming videos into one-on-one tutoring experiences using the cognitive apprenticeship framework. Tutorly, developed as a JupyterLab Plugin, allows learners to (1) set personalized learning goals, (2) engage in learning-by-doing through a conversational LLM-based mentor agent, (3) receive guidance and feedback based on a student model that steers the mentor moves. In a within-subject study with 16 participants learning exploratory data analysis from a streamcast, Tutorly significantly improved their performance from 61.9% to 76.6% based on a post-test questionnaire. Tutorly demonstrates the potential for enhancing programming video learning experiences with LLM and learner modeling.

Why and When LLM-Based Assistants Can Go Wrong: Investigating the Effectiveness of Prompt-Based Interactions for Software Help-Seeking

Large Language Model (LLM) assistants, such as ChatGPT, have emerged as potential alternatives to search methods for helping users navigate complex, feature-rich software. LLMs use vast training data from domain-specific texts, software manuals, and code repositories to mimic human-like interactions, offering tailored assistance, including step-by-step instructions. In this work, we investigated LLM-generated software guidance through a within-subject experiment with 16 participants and follow-up interviews. We compared a baseline LLM assistant with an LLM optimized for particular software contexts, SoftAIBot, which also offered guidelines for constructing appropriate prompts. We assessed task completion, perceived accuracy, relevance, and trust. Surprisingly, although SoftAIBot outperformed the baseline LLM, our results revealed no significant difference in LLM usage and user perceptions with or without prompt guidelines and the integration of domain context. Most users struggled to understand how the prompt's text related to the LLM's responses and often followed the LLM's suggestions verbatim, even if they were incorrect. This resulted in difficulties when using the LLM's advice for software tasks, leading to low task completion rates. Our detailed analysis also revealed that users remained unaware of inaccuracies in the LLM's responses, indicating a gap between their lack of software expertise and their ability to evaluate the LLM's assistance. With the growing push for designing domain-specific LLM assistants, we emphasize the importance of incorporating explainable, context-aware cues into LLMs to help users understand prompt-based interactions, identify biases, and maximize the utility of LLM assistants.

Are Generative AI systems Capable of Supporting Information Needs of Patients?

Patients managing a complex illness such as cancer face a complex information challenge where they not only must learn about their illness but also how to manage it. Close interaction with healthcare experts (radiologists, oncologists) can improve patient learning and thereby, their disease outcome. However, this approach is resource intensive and takes expert time away from other critical tasks. Given the recent advancements in Generative AI models aimed at improving the healthcare system, our work investigates whether and how generative visual question answering systems can responsibly support patient information needs in the context of radiology imaging data. We conducted a formative need-finding study in which participants discussed chest computed tomography (CT) scans and associated radiology reports of a fictitious close relative with a cardiothoracic radiologist. Using thematic analysis of the conversation between participants and medical experts, we identified commonly occurring themes across interactions, including clarifying medical terminology, locating the problems mentioned in the report in the scanned image, understanding disease prognosis, discussing the next diagnostic steps, and comparing treatment options. Based on these themes, we evaluated two state-of-the-art generative visual language models against the radiologist's responses. Our results reveal variability in the quality of responses generated by the models across various themes. We highlight the importance of patient-facing generative AI systems to accommodate a diverse range of conversational themes, catering to the real-world informational needs of patients.