INA: An Integrative Approach for Enhancing Negotiation Strategies with Reward-Based Dialogue System

In this paper, we propose a novel negotiation dialogue agent designed for the online marketplace. Our agent is integrative in nature i.e, it possesses the capability to negotiate on price as well as other factors, such as the addition or removal of items from a deal bundle, thereby offering a more flexible and comprehensive negotiation experience. We create a new dataset called Integrative Negotiation Dataset (IND) to enable this functionality. For this dataset creation, we introduce a new semi-automated data creation method, which combines defining negotiation intents, actions, and intent-action simulation between users and the agent to generate potential dialogue flows. Finally, the prompting of GPT-J, a state-of-the-art language model, is done to generate dialogues for a given intent, with a human-in-the-loop process for post-editing and refining minor errors to ensure high data quality. We employ a set of novel rewards, specifically tailored for the negotiation task to train our Negotiation Agent, termed as the Integrative Negotiation Agent (INA). These rewards incentivize the chatbot to learn effective negotiation strategies that can adapt to various contextual requirements and price proposals. By leveraging the IND, we train our model and conduct experiments to evaluate the effectiveness of our reward-based dialogue system for negotiation. Our results demonstrate that the proposed approach and reward system significantly enhance the agent's negotiation capabilities. The INA successfully engages in integrative negotiations, displaying the ability to dynamically adjust prices and negotiate the inclusion or exclusion of items in a bundle deal

Elevating Code-mixed Text Handling through Auditory Information of Words

With the growing popularity of code-mixed data, there is an increasing need for better handling of this type of data, which poses a number of challenges, such as dealing with spelling variations, multiple languages, different scripts, and a lack of resources. Current language models face difficulty in effectively handling code-mixed data as they primarily focus on the semantic representation of words and ignore the auditory phonetic features. This leads to difficulties in handling spelling variations in code-mixed text. In this paper, we propose an effective approach for creating language models for handling code-mixed textual data using auditory information of words from SOUNDEX. Our approach includes a pre-training step based on masked-language-modelling, which includes SOUNDEX representations (SAMLM) and a new method of providing input data to the pre-trained model. Through experimentation on various code-mixed datasets (of different languages) for sentiment, offensive and aggression classification tasks, we establish that our novel language modeling approach (SAMLM) results in improved robustness towards adversarial attacks on code-mixed classification tasks. Additionally, our SAMLM based approach also results in better classification results over the popular baselines for code-mixed tasks. We use the explainability technique, SHAP (SHapley Additive exPlanations) to explain how the auditory features incorporated through SAMLM assist the model to handle the code-mixed text effectively and increase robustness against adversarial attacks \footnote{Source code has been made available on \url{https://github.com/20118/DefenseWithPhonetics}, \url{https://www.iitp.ac.in/~ai-nlp-ml/resources.html\#Phonetics}}.

Tweet to News Conversion: An Investigation into Unsupervised Controllable Text Generation

Text generator systems have become extremely popular with the advent of recent deep learning models such as encoder-decoder. Controlling the information and style of the generated output without supervision is an important and challenging Natural Language Processing (NLP) task. In this paper, we define the task of constructing a coherent paragraph from a set of disaster domain tweets, without any parallel data. We tackle the problem by building two systems in pipeline. The first system focuses on unsupervised style transfer and converts the individual tweets into news sentences. The second system stitches together the outputs from the first system to form a coherent news paragraph. We also propose a novel training mechanism, by splitting the sentences into propositions and training the second system to merge the sentences. We create a validation and test set consisting of tweet-sets and their equivalent news paragraphs to perform empirical evaluation. In a completely unsupervised setting, our model was able to achieve a BLEU score of 19.32, while successfully transferring styles and joining tweets to form a meaningful news paragraph.