PM-LLM-Benchmark: Evaluating Large Language Models on Process Mining Tasks

Large Language Models (LLMs) have the potential to semi-automate some process mining (PM) analyses. While commercial models are already adequate for many analytics tasks, the competitive level of open-source LLMs in PM tasks is unknown. In this paper, we propose PM-LLM-Benchmark, the first comprehensive benchmark for PM focusing on domain knowledge (process-mining-specific and process-specific) and on different implementation strategies. We focus also on the challenges in creating such a benchmark, related to the public availability of the data and on evaluation biases by the LLMs. Overall, we observe that most of the considered LLMs can perform some process mining tasks at a satisfactory level, but tiny models that would run on edge devices are still inadequate. We also conclude that while the proposed benchmark is useful for identifying LLMs that are adequate for process mining tasks, further research is needed to overcome the evaluation biases and perform a more thorough ranking of the competitive LLMs.

Process-Aware Analysis of Treatment Paths in Heart Failure Patients: A Case Study

Process mining in healthcare presents a range of challenges when working with different types of data within the healthcare domain. There is high diversity considering the variety of data collected from healthcare processes: operational processes given by claims data, a collection of events during surgery, data related to pre-operative and post-operative care, and high-level data collections based on regular ambulant visits with no apparent events. In this case study, a data set from the last category is analyzed. We apply process-mining techniques on sparse patient heart failure data and investigate whether an information gain towards several research questions is achievable. Here, available data are transformed into an event log format, and process discovery and conformance checking are applied. Additionally, patients are split into different cohorts based on comorbidities, such as diabetes and chronic kidney disease, and multiple statistics are compared between the cohorts. Conclusively, we apply decision mining to determine whether a patient will have a cardiovascular outcome and whether a patient will die.

ProMoAI: Process Modeling with Generative AI

ProMoAI is a novel tool that leverages Large Language Models (LLMs) to automatically generate process models from textual descriptions, incorporating advanced prompt engineering, error handling, and code generation techniques. Beyond automating the generation of complex process models, ProMoAI also supports process model optimization. Users can interact with the tool by providing feedback on the generated model, which is then used for refining the process model. ProMoAI utilizes the capabilities LLMs to offer a novel, AI-driven approach to process modeling, significantly reducing the barrier to entry for users without deep technical knowledge in process modeling.

Grouping Local Process Models

In recent years, process mining emerged as a proven technology to analyze and improve operational processes. An expanding range of organizations using process mining in their daily operation brings a broader spectrum of processes to be analyzed. Some of these processes are highly unstructured, making it difficult for traditional process discovery approaches to discover a start-to-end model describing the entire process. Therefore, the subdiscipline of Local Process Model (LPM) discovery tries to build a set of LPMs, i.e., smaller models that explain sub-behaviors of the process. However, like other pattern mining approaches, LPM discovery algorithms also face the problems of model explosion and model repetition, i.e., the algorithms may create hundreds if not thousands of models, and subsets of them are close in structure or behavior. This work proposes a three-step pipeline for grouping similar LPMs using various process model similarity measures. We demonstrate the usefulness of grouping through a real-life case study, and analyze the impact of different measures, the gravity of repetition in the discovered LPMs, and how it improves after grouping on multiple real event logs.

Analyzing An After-Sales Service Process Using Object-Centric Process Mining: A Case Study

Process mining, a technique turning event data into business process insights, has traditionally operated on the assumption that each event corresponds to a singular case or object. However, many real-world processes are intertwined with multiple objects, making them object-centric. This paper focuses on the emerging domain of object-centric process mining, highlighting its potential yet underexplored benefits in actual operational scenarios. Through an in-depth case study of Borusan Cat's after-sales service process, this study emphasizes the capability of object-centric process mining to capture entangled business process details. Utilizing an event log of approximately 65,000 events, our analysis underscores the importance of embracing this paradigm for richer business insights and enhanced operational improvements.

Extracting Rules from Event Data for Study Planning

In this study, we examine how event data from campus management systems can be used to analyze the study paths of higher education students. The main goal is to offer valuable guidance for their study planning. We employ process and data mining techniques to explore the impact of sequences of taken courses on academic success. Through the use of decision tree models, we generate data-driven recommendations in the form of rules for study planning and compare them to the recommended study plan. The evaluation focuses on RWTH Aachen University computer science bachelor program students and demonstrates that the proposed course sequence features effectively explain academic performance measures. Furthermore, the findings suggest avenues for developing more adaptable study plans.

TraVaG: Differentially Private Trace Variant Generation Using GANs

Process mining is rapidly growing in the industry. Consequently, privacy concerns regarding sensitive and private information included in event data, used by process mining algorithms, are becoming increasingly relevant. State-of-the-art research mainly focuses on providing privacy guarantees, e.g., differential privacy, for trace variants that are used by the main process mining techniques, e.g., process discovery. However, privacy preservation techniques for releasing trace variants still do not fulfill all the requirements of industry-scale usage. Moreover, providing privacy guarantees when there exists a high rate of infrequent trace variants is still a challenge. In this paper, we introduce TraVaG as a new approach for releasing differentially private trace variants based on \text{Generative Adversarial Networks} (GANs) that provides industry-scale benefits and enhances the level of privacy guarantees when there exists a high ratio of infrequent variants. Moreover, TraVaG overcomes shortcomings of conventional privacy preservation techniques such as bounding the length of variants and introducing fake variants. Experimental results on real-life event data show that our approach outperforms state-of-the-art techniques in terms of privacy guarantees, plain data utility preservation, and result utility preservation.

Performance-Preserving Event Log Sampling for Predictive Monitoring

Predictive process monitoring is a subfield of process mining that aims to estimate case or event features for running process instances. Such predictions are of significant interest to the process stakeholders. However, most of the state-of-the-art methods for predictive monitoring require the training of complex machine learning models, which is often inefficient. Moreover, most of these methods require a hyper-parameter optimization that requires several repetitions of the training process which is not feasible in many real-life applications. In this paper, we propose an instance selection procedure that allows sampling training process instances for prediction models. We show that our instance selection procedure allows for a significant increase of training speed for next activity and remaining time prediction methods while maintaining reliable levels of prediction accuracy.

Comparing Ordering Strategies For Process Discovery Using Synthesis Rules

Process discovery aims to learn process models from observed behaviors, i.e., event logs, in the information systems.The discovered models serve as the starting point for process mining techniques that are used to address performance and compliance problems. Compared to the state-of-the-art Inductive Miner, the algorithm applying synthesis rules from the free-choice net theory discovers process models with more flexible (non-block) structures while ensuring the same desirable soundness and free-choiceness properties. Moreover, recent development in this line of work shows that the discovered models have compatible quality. Following the synthesis rules, the algorithm incrementally modifies an existing process model by adding the activities in the event log one at a time. As the applications of rules are highly dependent on the existing model structure, the model quality and computation time are significantly influenced by the order of adding activities. In this paper, we investigate the effect of different ordering strategies on the discovered models (w.r.t. fitness and precision) and the computation time using real-life event data. The results show that the proposed ordering strategy can improve the quality of the resulting process models while requiring less time compared to the ordering strategy solely based on the frequency of activities.

Resolving Uncertain Case Identifiers in Interaction Logs: A User Study

Modern software systems are able to record vast amounts of user actions, stored for later analysis. One of the main types of such user interaction data is click data: the digital trace of the actions of a user through the graphical elements of an application, website or software. While readily available, click data is often missing a case notion: an attribute linking events from user interactions to a specific process instance in the software. In this paper, we propose a neural network-based technique to determine a case notion for click data, thus enabling process mining and other process analysis techniques on user interaction data. We describe our method, show its scalability to datasets of large dimensions, and we validate its efficacy through a user study based on the segmented event log resulting from interaction data of a mobility sharing company. Interviews with domain experts in the company demonstrate that the case notion obtained by our method can lead to actionable process insights.