Abstract:Large Language Model (LLM) integrations into applications like Microsoft365 suite and Google Workspace for creating/processing documents, emails, presentations, etc. has led to considerable enhancements in productivity and time savings. But as these integrations become more more complex, it is paramount to ensure that the quality of output from the LLM-integrated applications are relevant and appropriate for use. Identifying the need to develop robust evaluation approaches for natural language generation, wherein references/ground labels doesn't exist or isn't amply available, this paper introduces a novel framework called "SAGEval" which utilizes a critiquing Agent to provide feedback on scores generated by LLM evaluators. We show that the critiquing Agent is able to rectify scores from LLM evaluators, in absence of references/ground-truth labels, thereby reducing the need for labeled data even for complex NLG evaluation scenarios, like the generation of JSON-structured forms/surveys with responses in different styles like multiple choice, likert ratings, single choice questions, etc.
Abstract:In the realm of Large Language Models (LLMs), prompt optimization is crucial for model performance. Although previous research has explored aspects like rephrasing prompt contexts, using various prompting techniques (like in-context learning and chain-of-thought), and ordering few-shot examples, our understanding of LLM sensitivity to prompt templates remains limited. Therefore, this paper examines the impact of different prompt templates on LLM performance. We formatted the same contexts into various human-readable templates, including plain text, Markdown, JSON, and YAML, and evaluated their impact across tasks like natural language reasoning, code generation, and translation using OpenAI's GPT models. Experiments show that GPT-3.5-turbo's performance varies by up to 40\% in a code translation task depending on the prompt template, while larger models like GPT-4 are more robust to these variations. Our analysis highlights the need to reconsider the use of fixed prompt templates, as different formats can significantly affect model performance.