Training LLMs to Recognize Hedges in Spontaneous Narratives

Hedges allow speakers to mark utterances as provisional, whether to signal non-prototypicality or "fuzziness", to indicate a lack of commitment to an utterance, to attribute responsibility for a statement to someone else, to invite input from a partner, or to soften critical feedback in the service of face-management needs. Here we focus on hedges in an experimentally parameterized corpus of 63 Roadrunner cartoon narratives spontaneously produced from memory by 21 speakers for co-present addressees, transcribed to text (Galati and Brennan, 2010). We created a gold standard of hedges annotated by human coders (the Roadrunner-Hedge corpus) and compared three LLM-based approaches for hedge detection: fine-tuning BERT, and zero and few-shot prompting with GPT-4o and LLaMA-3. The best-performing approach was a fine-tuned BERT model, followed by few-shot GPT-4o. After an error analysis on the top performing approaches, we used an LLM-in-the-Loop approach to improve the gold standard coding, as well as to highlight cases in which hedges are ambiguous in linguistically interesting ways that will guide future research. This is the first step in our research program to train LLMs to interpret and generate collateral signals appropriately and meaningfully in conversation.

Examining Gender and Power on Wikipedia Through Face and Politeness

We propose a framework for analyzing discourse by combining two interdependent concepts from sociolinguistic theory: face acts and politeness. While politeness has robust existing tools and data, face acts are less resourced. We introduce a new corpus created by annotating Wikipedia talk pages with face acts and we use this to train a face act tagger. We then employ our framework to study how face and politeness interact with gender and power in discussions between Wikipedia editors. Among other findings, we observe that female Wikipedians are not only more polite, which is consistent with prior studies, but that this difference corresponds with significantly more language directed at humbling aspects of their own face. Interestingly, the distinction nearly vanishes once limiting to editors with administrative power.

Gram2Vec: An Interpretable Document Vectorizer

We present Gram2Vec, a grammatical style embedding algorithm that embeds documents into a higher dimensional space by extracting the normalized relative frequencies of grammatical features present in the text. Compared to neural approaches, Gram2Vec offers inherent interpretability based on how the feature vectors are generated. In our demo, we present a way to visualize a mapping of authors to documents based on their Gram2Vec vectors and highlight the ability to drop or add features to view which authors make certain linguistic choices. Next, we use authorship attribution as an application to show how Gram2Vec can explain why a document is attributed to a certain author, using cosine similarities between the Gram2Vec feature vectors to calculate the distances between candidate documents and a query document.

Evaluating LLMs with Multiple Problems at once: A New Paradigm for Probing LLM Capabilities

Current LLM evaluation predominantly performs evaluation with prompts comprising single problems. We propose multi-problem evaluation as an additional approach to study the multiple problem handling capabilities of LLMs. We present a systematic study in this regard by comprehensively examining 7 LLMs on 4 related types of tasks constructed from 6 classification benchmarks. The 4 task types include traditional single-problem tasks, homogeneous multi-problem tasks, and two index selection tasks that embed the multi-problem tasks. We find that LLMs are competent multi-problem solvers: they generally perform (nearly) as well on multi-problem tasks as on single-problem tasks. Furthermore, contrary to common expectation, they often do not suffer from a positional bias with long inputs. This makes multi-problem prompting a simple and cost-efficient prompting method of practical significance. However, our results also strongly indicate that LLMs lack true understanding: they perform significantly worse in the two index selection tasks than in the multi-problem task under various evaluation settings, although they can indeed do index selection in general.

Multimodal Belief Prediction

Recognizing a speaker's level of commitment to a belief is a difficult task; humans do not only interpret the meaning of the words in context, but also understand cues from intonation and other aspects of the audio signal. Many papers and corpora in the NLP community have approached the belief prediction task using text-only approaches. We are the first to frame and present results on the multimodal belief prediction task. We use the CB-Prosody corpus (CBP), containing aligned text and audio with speaker belief annotations. We first report baselines and significant features using acoustic-prosodic features and traditional machine learning methods. We then present text and audio baselines for the CBP corpus fine-tuning on BERT and Whisper respectively. Finally, we present our multimodal architecture which fine-tunes on BERT and Whisper and uses multiple fusion methods, improving on both modalities alone.

Intention and Face in Dialog

The notion of face described by Brown and Levinson (1987) has been studied in great detail, but a critical aspect of the framework, that which focuses on how intentions mediate the planning of turns which impose upon face, has received far less attention. We present an analysis of three computational systems trained for classifying both intention and politeness, focusing on how the former influences the latter. In politeness theory, agents attend to the desire to have their wants appreciated (positive face), and a complementary desire to act unimpeded and maintain freedom (negative face). Similar to speech acts, utterances can perform so-called face acts which can either raise or threaten the positive or negative face of the speaker or hearer. We begin by using an existing corpus to train a model which classifies face acts, achieving a new SoTA in the process. We then observe that every face act has an underlying intention that motivates it and perform additional experiments integrating dialog act annotations to provide these intentions by proxy. Our analysis finds that dialog acts improve performance on face act detection for minority classes and points to a close relationship between aspects of face and intent.

Views Are My Own, But Also Yours: Benchmarking Theory of Mind using Common Ground

Evaluating the theory of mind (ToM) capabilities of language models (LMs) has recently received much attention. However, many existing benchmarks rely on synthetic data which risks misaligning the resulting experiments with human behavior. We introduce the first ToM dataset based on naturally occurring spoken dialogs, Common-ToM, and show that LMs struggle to demonstrate ToM. We then show that integrating a simple, explicit representation of beliefs improves LM performance on Common-ToM.

Clustering Document Parts: Detecting and Characterizing Influence Campaigns From Documents

We propose a novel clustering pipeline to detect and characterize influence campaigns from documents. This approach clusters parts of document, detects clusters that likely reflect an influence campaign, and then identifies documents linked to an influence campaign via their association with the high-influence clusters. Our approach outperforms both the direct document-level classification and the direct document-level clustering approach in predicting if a document is part of an influence campaign. We propose various novel techniques to enhance our pipeline, including using an existing event factuality prediction system to obtain document parts, and aggregating multiple clustering experiments to improve the performance of both cluster and document classification. Classifying documents on the top of clustering not only accurately extracts the parts of the documents that are relevant to influence campaigns, but also capture influence campaigns as a coordinated and holistic phenomenon. Our approach makes possible more fine-grained and interpretable characterizations of influence campaigns from documents.

Finding Common Ground: Annotating and Predicting Common Ground in Spoken Conversations

When we communicate with other humans, we do not simply generate a sequence of words. Rather, we use our cognitive state (beliefs, desires, intentions) and our model of the audience's cognitive state to create utterances that affect the audience's cognitive state in the intended manner. An important part of cognitive state is the common ground, which is the content the speaker believes, and the speaker believes the audience believes, and so on. While much attention has been paid to common ground in cognitive science, there has not been much work in natural language processing. In this paper, we introduce a new annotation and corpus to capture common ground. We then describe some initial experiments extracting propositions from dialog and tracking their status in the common ground from the perspective of each speaker.

NormSAGE: Multi-Lingual Multi-Cultural Norm Discovery from Conversations On-the-Fly

Norm discovery is important for understanding and reasoning about the acceptable behaviors and potential violations in human communication and interactions. We introduce NormSage, a framework for addressing the novel task of conversation-grounded multi-lingual, multi-cultural norm discovery, based on language model prompting and self-verification. NormSAGE leverages the expressiveness and implicit knowledge of the pretrained GPT-3 language model backbone, to elicit knowledge about norms through directed questions representing the norm discovery task and conversation context. It further addresses the risk of language model hallucination with a self-verification mechanism ensuring that the norms discovered are correct and are substantially grounded to their source conversations. Evaluation results show that our approach discovers significantly more relevant and insightful norms for conversations on-the-fly compared to baselines (>10+% in Likert scale rating). The norms discovered from Chinese conversation are also comparable to the norms discovered from English conversation in terms of insightfulness and correctness (<3% difference). In addition, the culture-specific norms are promising quality, allowing for 80% accuracy in culture pair human identification. Finally, our grounding process in norm discovery self-verification can be extended for instantiating the adherence and violation of any norm for a given conversation on-the-fly, with explainability and transparency. NormSAGE achieves an AUC of 95.4% in grounding, with natural language explanation matching human-written quality.