Gunrock: A Social Bot for Complex and Engaging Long Conversations

Gunrock is the winner of the 2018 Amazon Alexa Prize, as evaluated by coherence and engagement from both real users and Amazon-selected expert conversationalists. We focus on understanding complex sentences and having in-depth conversations in open domains. In this paper, we introduce some innovative system designs and related validation analysis. Overall, we found that users produce longer sentences to Gunrock, which are directly related to users' engagement (e.g., ratings, number of turns). Additionally, users' backstory queries about Gunrock are positively correlated to user satisfaction. Finally, we found dialog flows that interleave facts and personal opinions and stories lead to better user satisfaction.

Multimodal Hierarchical Reinforcement Learning Policy for Task-Oriented Visual Dialog

Creating an intelligent conversational system that understands vision and language is one of the ultimate goals in Artificial Intelligence (AI)~\cite{winograd1972understanding}. Extensive research has focused on vision-to-language generation, however, limited research has touched on combining these two modalities in a goal-driven dialog context. We propose a multimodal hierarchical reinforcement learning framework that dynamically integrates vision and language for task-oriented visual dialog. The framework jointly learns the multimodal dialog state representation and the hierarchical dialog policy to improve both dialog task success and efficiency. We also propose a new technique, state adaptation, to integrate context awareness in the dialog state representation. We evaluate the proposed framework and the state adaptation technique in an image guessing game and achieve promising results.