Towards Responsible AI: A Design Space Exploration of Human-Centered Artificial Intelligence User Interfaces to Investigate Fairness

With Artificial intelligence (AI) to aid or automate decision-making advancing rapidly, a particular concern is its fairness. In order to create reliable, safe and trustworthy systems through human-centred artificial intelligence (HCAI) design, recent efforts have produced user interfaces (UIs) for AI experts to investigate the fairness of AI models. In this work, we provide a design space exploration that supports not only data scientists but also domain experts to investigate AI fairness. Using loan applications as an example, we held a series of workshops with loan officers and data scientists to elicit their requirements. We instantiated these requirements into FairHIL, a UI to support human-in-the-loop fairness investigations, and describe how this UI could be generalized to other use cases. We evaluated FairHIL through a think-aloud user study. Our work contributes better designs to investigate an AI model's fairness-and move closer towards responsible AI.

BeFair: Addressing Fairness in the Banking Sector

Algorithmic bias mitigation has been one of the most difficult conundrums for the data science community and Machine Learning (ML) experts. Over several years, there have appeared enormous efforts in the field of fairness in ML. Despite the progress toward identifying biases and designing fair algorithms, translating them into the industry remains a major challenge. In this paper, we present the initial results of an industrial open innovation project in the banking sector: we propose a general roadmap for fairness in ML and the implementation of a toolkit called BeFair that helps to identify and mitigate bias. Results show that training a model without explicit constraints may lead to bias exacerbation in the predictions.