Toward a normative theory of management by goal-setting

People are often confronted with problems whose complexity exceeds their cognitive capacities. To deal with this complexity, individuals and managers can break complex problems down into a series of subgoals. Which subgoals are most effective depends on people's cognitive constraints and the cognitive mechanisms of goal pursuit. This creates an untapped opportunity to derive practical recommendations for which subgoals managers and individuals should set from cognitive models of bounded rationality. To seize this opportunity, we apply the principle of resource-rationality to formulate a mathematically precise normative theory of (self-)management by goal-setting. We leverage this theory to computationally derive optimal subgoals from a resource-rational model of human goal pursuit. Finally, we show that the resulting subgoals improve the problem-solving performance of bounded agents and human participants. This constitutes a first step towards grounding prescriptive theories of management and practical recommendations for goal-setting in computational models of the relevant psychological processes and cognitive limitations.

Under the Hood: Using Diagnostic Classifiers to Investigate and Improve how Language Models Track Agreement Information

How do neural language models keep track of number agreement between subject and verb? We show that `diagnostic classifiers', trained to predict number from the internal states of a language model, provide a detailed understanding of how, when, and where this information is represented. Moreover, they give us insight into when and where number information is corrupted in cases where the language model ends up making agreement errors. To demonstrate the causal role played by the representations we find, we then use agreement information to influence the course of the LSTM during the processing of difficult sentences. Results from such an intervention reveal a large increase in the language model's accuracy. Together, these results show that diagnostic classifiers give us an unrivalled detailed look into the representation of linguistic information in neural models, and demonstrate that this knowledge can be used to improve their performance.