Abstract:One of the core components of modern spoken dialogue systems is the belief tracker, which estimates the user's goal at every step of the dialogue. However, most current approaches have difficulty scaling to larger, more complex dialogue domains. This is due to their dependency on either: a) Spoken Language Understanding models that require large amounts of annotated training data; or b) hand-crafted lexicons for capturing some of the linguistic variation in users' language. We propose a novel Neural Belief Tracking (NBT) framework which overcomes these problems by building on recent advances in representation learning. NBT models reason over pre-trained word vectors, learning to compose them into distributed representations of user utterances and dialogue context. Our evaluation on two datasets shows that this approach surpasses past limitations, matching the performance of state-of-the-art models which rely on hand-crafted semantic lexicons and outperforming them when such lexicons are not provided.
Abstract:In this work, we present a novel counter-fitting method which injects antonymy and synonymy constraints into vector space representations in order to improve the vectors' capability for judging semantic similarity. Applying this method to publicly available pre-trained word vectors leads to a new state of the art performance on the SimLex-999 dataset. We also show how the method can be used to tailor the word vector space for the downstream task of dialogue state tracking, resulting in robust improvements across different dialogue domains.
Abstract:Dialog state tracking is a key component of many modern dialog systems, most of which are designed with a single, well-defined domain in mind. This paper shows that dialog data drawn from different dialog domains can be used to train a general belief tracking model which can operate across all of these domains, exhibiting superior performance to each of the domain-specific models. We propose a training procedure which uses out-of-domain data to initialise belief tracking models for entirely new domains. This procedure leads to improvements in belief tracking performance regardless of the amount of in-domain data available for training the model.