Paving the Way for Culturally Competent Robots: a Position Paper

Cultural competence is a well known requirement for an effective healthcare, widely investigated in the nursing literature. We claim that personal assistive robots should likewise be culturally competent, aware of general cultural characteristics and of the different forms they take in different individuals, and sensitive to cultural differences while perceiving, reasoning, and acting. Drawing inspiration from existing guidelines for culturally competent healthcare and the state-of-the-art in culturally competent robotics, we identify the key robot capabilities which enable culturally competent behaviours and discuss methodologies for their development and evaluation.

The CARESSES EU-Japan project: making assistive robots culturally competent

The nursing literature shows that cultural competence is an important requirement for effective healthcare. We claim that personal assistive robots should likewise be culturally competent, that is, they should be aware of general cultural characteristics and of the different forms they take in different individuals, and take these into account while perceiving, reasoning, and acting. The CARESSES project is an Europe-Japan collaborative effort that aims at designing, developing and evaluating culturally competent assistive robots. These robots will be able to adapt the way they behave, speak and interact to the cultural identity of the person they assist. This paper describes the approach taken in the CARESSES project, its initial steps, and its future plans.