Will you donate money to a chatbot? The effect of chatbot anthropomorphic features and persuasion strategies on willingness to donate

This work investigates the causal mechanism behind the effect of chatbot personification and persuasion strategies on users' perceptions and donation likelihood. In a 2 (personified vs. non-personified chatbot) x 2 (emotional vs. logical persuasion strategy) between-subjects experiment (N=76), participants engaged with a chatbot that represented a non-profit charitable organization. The results suggest that interaction with a personified chatbot evokes perceived anthropomorphism; however, it does not elicit greater willingness to donate. In fact, we found that commonly used anthropomorphic features, like name and narrative, led to negative attitudes toward an AI agent in the donation context. Our results showcase a preference for non-personified chatbots paired with logical persuasion appeal, emphasizing the significance of consistency in chatbot interaction, mirroring human-human engagement. We discuss the importance of moving from exploring the common scenario of a chatbot with machine identity vs. a chatbot with human identity in light of the recent regulations of AI systems.

Learning based signal detection for MIMO systems with unknown noise statistics

This paper aims to devise a generalized maximum likelihood (ML) estimator to robustly detect signals with unknown noise statistics in multiple-input multiple-output (MIMO) systems. In practice, there is little or even no statistical knowledge on the system noise, which in many cases is non-Gaussian, impulsive and not analyzable. Existing detection methods have mainly focused on specific noise models, which are not robust enough with unknown noise statistics. To tackle this issue, we propose a novel ML detection framework to effectively recover the desired signal. Our framework is a fully probabilistic one that can efficiently approximate the unknown noise distribution through a normalizing flow. Importantly, this framework is driven by an unsupervised learning approach, where only the noise samples are required. To reduce the computational complexity, we further present a low-complexity version of the framework, by utilizing an initial estimation to reduce the search space. Simulation results show that our framework outperforms other existing algorithms in terms of bit error rate (BER) in non-analytical noise environments, while it can reach the ML performance bound in analytical noise environments. The code of this paper is available at https://github.com/skypitcher/manfe.