Interactive Multi Interest Process Pattern Discovery

Process pattern discovery methods (PPDMs) aim at identifying patterns of interest to users. Existing PPDMs typically are unsupervised and focus on a single dimension of interest, such as discovering frequent patterns. We present an interactive multi interest driven framework for process pattern discovery aimed at identifying patterns that are optimal according to a multi-dimensional analysis goal. The proposed approach is iterative and interactive, thus taking experts knowledge into account during the discovery process. The paper focuses on a concrete analysis goal, i.e., deriving process patterns that affect the process outcome. We evaluate the approach on real world event logs in both interactive and fully automated settings. The approach extracted meaningful patterns validated by expert knowledge in the interactive setting. Patterns extracted in the automated settings consistently led to prediction performance comparable to or better than patterns derived considering single interest dimensions without requiring user defined thresholds.

Online Multimodal Transportation Planning using Deep Reinforcement Learning

In this paper we propose a Deep Reinforcement Learning approach to solve a multimodal transportation planning problem, in which containers must be assigned to a truck or to trains that will transport them to their destination. While traditional planning methods work "offline" (i.e., they take decisions for a batch of containers before the transportation starts), the proposed approach is "online", in that it can take decisions for individual containers, while transportation is being executed. Planning transportation online helps to effectively respond to unforeseen events that may affect the original transportation plan, thus supporting companies in lowering transportation costs. We implemented different container selection heuristics within the proposed Deep Reinforcement Learning algorithm and we evaluated its performance for each heuristic using data that simulate a realistic scenario, designed on the basis of a real case study at a logistics company. The experimental results revealed that the proposed method was able to learn effective patterns of container assignment. It outperformed tested competitors in terms of total transportation costs and utilization of train capacity by 20.48% to 55.32% for the cost and by 7.51% to 20.54% for the capacity. Furthermore, it obtained results within 2.7% for the cost and 0.72% for the capacity of the optimal solution generated by an Integer Linear Programming solver in an offline setting.

Towards Multi-perspective conformance checking with fuzzy sets

Conformance checking techniques are widely adopted to pinpoint possible discrepancies between process models and the execution of the process in reality. However, state of the art approaches adopt a crisp evaluation of deviations, with the result that small violations are considered at the same level of significant ones. This affects the quality of the provided diagnostics, especially when there exists some tolerance with respect to reasonably small violations, and hampers the flexibility of the process. In this work, we propose a novel approach which allows to represent actors' tolerance with respect to violations and to account for severity of deviations when assessing executions compliance. We argue that besides improving the quality of the provided diagnostics, allowing some tolerance in deviations assessment also enhances the flexibility of conformance checking techniques and, indirectly, paves the way for improving the resilience of the overall process management system.