Abstract:Large language models (LLMs) are increasingly used in applications where LLM inputs may span many different tasks. Recent work has found that the choice of LLM is consequential, and different LLMs may be good for different input samples. Prior approaches have thus explored how engineers might select an LLM to use for each sample (i.e. routing). While existing routing methods mostly require training auxiliary models on human-annotated data, our work explores whether it is possible to perform unsupervised routing. We propose Smoothie, a weak supervision-inspired routing approach that requires no labeled data. Given a set of outputs from different LLMs, Smoothie constructs a latent variable graphical model over embedding representations of observable LLM outputs and unknown "true" outputs. Using this graphical model, we estimate sample-dependent quality scores for each LLM, and route each sample to the LLM with the highest corresponding score. We find that Smoothie's LLM quality-scores correlate with ground-truth model quality (correctly identifying the optimal model on 9/14 tasks), and that Smoothie outperforms baselines for routing by up to 10 points accuracy.
Abstract:Existing ML benchmarks lack the depth and diversity of annotations needed for evaluating models on business process management (BPM) tasks. BPM is the practice of documenting, measuring, improving, and automating enterprise workflows. However, research has focused almost exclusively on one task - full end-to-end automation using agents based on multimodal foundation models (FMs) like GPT-4. This focus on automation ignores the reality of how most BPM tools are applied today - simply documenting the relevant workflow takes 60% of the time of the typical process optimization project. To address this gap we present WONDERBREAD, the first benchmark for evaluating multimodal FMs on BPM tasks beyond automation. Our contributions are: (1) a dataset containing 2928 documented workflow demonstrations; (2) 6 novel BPM tasks sourced from real-world applications ranging from workflow documentation to knowledge transfer to process improvement; and (3) an automated evaluation harness. Our benchmark shows that while state-of-the-art FMs can automatically generate documentation (e.g. recalling 88% of the steps taken in a video demonstration of a workflow), they struggle to re-apply that knowledge towards finer-grained validation of workflow completion (F1 < 0.3). We hope WONDERBREAD encourages the development of more "human-centered" AI tooling for enterprise applications and furthers the exploration of multimodal FMs for the broader universe of BPM tasks. We publish our dataset and experiments here: https://github.com/HazyResearch/wonderbread