From Machine Learning to Machine Unlearning: Complying with GDPR's Right to be Forgotten while Maintaining Business Value of Predictive Models

Recent privacy regulations (e.g., GDPR) grant data subjects the `Right to Be Forgotten' (RTBF) and mandate companies to fulfill data erasure requests from data subjects. However, companies encounter great challenges in complying with the RTBF regulations, particularly when asked to erase specific training data from their well-trained predictive models. While researchers have introduced machine unlearning methods aimed at fast data erasure, these approaches often overlook maintaining model performance (e.g., accuracy), which can lead to financial losses and non-compliance with RTBF obligations. This work develops a holistic machine learning-to-unlearning framework, called Ensemble-based iTerative Information Distillation (ETID), to achieve efficient data erasure while preserving the business value of predictive models. ETID incorporates a new ensemble learning method to build an accurate predictive model that can facilitate handling data erasure requests. ETID also introduces an innovative distillation-based unlearning method tailored to the constructed ensemble model to enable efficient and effective data erasure. Extensive experiments demonstrate that ETID outperforms various state-of-the-art methods and can deliver high-quality unlearned models with efficiency. We also highlight ETID's potential as a crucial tool for fostering a legitimate and thriving market for data and predictive services.

AI Hallucinations: A Misnomer Worth Clarifying

As large language models continue to advance in Artificial Intelligence (AI), text generation systems have been shown to suffer from a problematic phenomenon termed often as "hallucination." However, with AI's increasing presence across various domains including medicine, concerns have arisen regarding the use of the term itself. In this study, we conducted a systematic review to identify papers defining "AI hallucination" across fourteen databases. We present and analyze definitions obtained across all databases, categorize them based on their applications, and extract key points within each category. Our results highlight a lack of consistency in how the term is used, but also help identify several alternative terms in the literature. We discuss implications of these and call for a more unified effort to bring consistency to an important contemporary AI issue that can affect multiple domains significantly.

Systemic Fairness

Machine learning algorithms are increasingly used to make or support decisions in a wide range of settings. With such expansive use there is also growing concern about the fairness of such methods. Prior literature on algorithmic fairness has extensively addressed risks and in many cases presented approaches to manage some of them. However, most studies have focused on fairness issues that arise from actions taken by a (single) focal decision-maker or agent. In contrast, most real-world systems have many agents that work collectively as part of a larger ecosystem. For example, in a lending scenario, there are multiple lenders who evaluate loans for applicants, along with policymakers and other institutions whose decisions also affect outcomes. Thus, the broader impact of any lending decision of a single decision maker will likely depend on the actions of multiple different agents in the ecosystem. This paper develops formalisms for firm versus systemic fairness, and calls for a greater focus in the algorithmic fairness literature on ecosystem-wide fairness - or more simply systemic fairness - in real-world contexts.

Whom to Test? Active Sampling Strategies for Managing COVID-19

This paper presents methods to choose individuals to test for infection during a pandemic such as COVID-19, characterized by high contagion and presence of asymptomatic carriers. The smart-testing ideas presented here are motivated by active learning and multi-armed bandit techniques in machine learning. Our active sampling method works in conjunction with quarantine policies, can handle different objectives, is dynamic and adaptive in the sense that it continually adapts to changes in real-time data. The bandit algorithm uses contact tracing, location-based sampling and random sampling in order to select specific individuals to test. Using a data-driven agent-based model simulating New York City we show that the algorithm samples individuals to test in a manner that rapidly traces infected individuals. Experiments also suggest that smart-testing can significantly reduce the death rates as compared to current methods such as testing symptomatic individuals with or without contact tracing.

Deep Learning for Information Systems Research

Artificial Intelligence (AI) has rapidly emerged as a key disruptive technology in the 21st century. At the heart of modern AI lies Deep Learning (DL), an emerging class of algorithms that has enabled today's platforms and organizations to operate at unprecedented efficiency, effectiveness, and scale. Despite significant interest, IS contributions in DL have been limited, which we argue is in part due to issues with defining, positioning, and conducting DL research. Recognizing the tremendous opportunity here for the IS community, this work clarifies, streamlines, and presents approaches for IS scholars to make timely and high-impact contributions. Related to this broader goal, this paper makes five timely contributions. First, we systematically summarize the major components of DL in a novel Deep Learning for Information Systems Research (DL-ISR) schematic that illustrates how technical DL processes are driven by key factors from an application environment. Second, we present a novel Knowledge Contribution Framework (KCF) to help IS scholars position their DL contributions for maximum impact. Third, we provide ten guidelines to help IS scholars generate rigorous and relevant DL-ISR in a systematic, high-quality fashion. Fourth, we present a review of prevailing journal and conference venues to examine how IS scholars have leveraged DL for various research inquiries. Finally, we provide a unique perspective on how IS scholars can formulate DL-ISR inquiries by carefully considering the interplay of business function(s), application areas(s), and the KCF. This perspective intentionally emphasizes inter-disciplinary, intra-disciplinary, and cross-IS tradition perspectives. Taken together, these contributions provide IS scholars a timely framework to advance the scale, scope, and impact of deep learning research.