SNPL: Simultaneous Policy Learning and Evaluation for Safe Multi-Objective Policy Improvement

To design effective digital interventions, experimenters face the challenge of learning decision policies that balance multiple objectives using offline data. Often, they aim to develop policies that maximize goal outcomes, while ensuring there are no undesirable changes in guardrail outcomes. To provide credible recommendations, experimenters must not only identify policies that satisfy the desired changes in goal and guardrail outcomes, but also offer probabilistic guarantees about the changes these policies induce. In practice, however, policy classes are often large, and digital experiments tend to produce datasets with small effect sizes relative to noise. In this setting, standard approaches such as data splitting or multiple testing often result in unstable policy selection and/or insufficient statistical power. In this paper, we provide safe noisy policy learning (SNPL), a novel approach that leverages the concept of algorithmic stability to address these challenges. Our method enables policy learning while simultaneously providing high-confidence guarantees using the entire dataset, avoiding the need for data-splitting. We present finite-sample and asymptotic versions of our algorithm that ensure the recommended policy satisfies high-probability guarantees for avoiding guardrail regressions and/or achieving goal outcome improvements. We test both variants of our approach approach empirically on a real-world application of personalizing SMS delivery. Our results on real-world data suggest that our approach offers dramatic improvements in settings with large policy classes and low signal-to-noise across both finite-sample and asymptotic safety guarantees, offering up to 300\% improvements in detection rates and 150\% improvements in policy gains at significantly smaller sample sizes.

CSPI-MT: Calibrated Safe Policy Improvement with Multiple Testing for Threshold Policies

When modifying existing policies in high-risk settings, it is often necessary to ensure with high certainty that the newly proposed policy improves upon a baseline, such as the status quo. In this work, we consider the problem of safe policy improvement, where one only adopts a new policy if it is deemed to be better than the specified baseline with at least pre-specified probability. We focus on threshold policies, a ubiquitous class of policies with applications in economics, healthcare, and digital advertising. Existing methods rely on potentially underpowered safety checks and limit the opportunities for finding safe improvements, so too often they must revert to the baseline to maintain safety. We overcome these issues by leveraging the most powerful safety test in the asymptotic regime and allowing for multiple candidates to be tested for improvement over the baseline. We show that in adversarial settings, our approach controls the rate of adopting a policy worse than the baseline to the pre-specified error level, even in moderate sample sizes. We present CSPI and CSPI-MT, two novel heuristics for selecting cutoff(s) to maximize the policy improvement from baseline. We demonstrate through both synthetic and external datasets that our approaches improve both the detection rates of safe policies and the realized improvement, particularly under stringent safety requirements and low signal-to-noise conditions.