Promptformer: Prompted Conformer Transducer for ASR

Context cues carry information which can improve multi-turn interactions in automatic speech recognition (ASR) systems. In this paper, we introduce a novel mechanism inspired by hyper-prompting to fuse textual context with acoustic representations in the attention mechanism. Results on a test set with multi-turn interactions show that our method achieves 5.9% relative word error rate reduction (rWERR) over a strong baseline. We show that our method does not degrade in the absence of context and leads to improvements even if the model is trained without context. We further show that leveraging a pre-trained sentence-piece model for context embedding generation can outperform an external BERT model.