Beyond Text: Improving LLM's Decision Making for Robot Navigation via Vocal Cues

This work highlights a critical shortcoming in text-based Large Language Models (LLMs) used for human-robot interaction, demonstrating that text alone as a conversation modality falls short in such applications. While LLMs excel in processing text in these human conversations, they struggle with the nuances of verbal instructions in scenarios like social navigation, where ambiguity and uncertainty can erode trust in robotic and other AI systems. We can address this shortcoming by moving beyond text and additionally focusing on the paralinguistic features of these audio responses. These features are the aspects of spoken communication that do not involve the literal wording (lexical content) but convey meaning and nuance through how something is said. We present "Beyond Text"; an approach that improves LLM decision-making by integrating audio transcription along with a subsection of these features, which focus on the affect and more relevant in human-robot conversations. This approach not only achieves a 70.26% winning rate, outperforming existing LLMs by 48.30%, but also enhances robustness against token manipulation adversarial attacks, highlighted by a 22.44% less decrease ratio than the text-only language model in winning rate. "Beyond Text" marks an advancement in social robot navigation and broader Human-Robot interactions, seamlessly integrating text-based guidance with human-audio-informed language models.