Abstract:Narratives are widely recognized as a powerful tool for structuring information and facilitating comprehension of complex ideas in various domains such as science communication. This paper investigates whether incorporating narrative elements can assist Large Language Models (LLMs) in solving complex problems more effectively. We propose a novel approach, Story of Thought (SoT), integrating narrative structures into prompting techniques for problem-solving. This approach involves constructing narratives around problem statements and creating a framework to identify and organize relevant information. Our experiments show that using various LLMs with SoT consistently surpasses using them with other techniques on physics, chemistry, math, and biology questions in both the GPQA and JEEBench datasets. The narrative-based information curation process in SoT enhances problem comprehension by contextualizing critical in-domain information and highlighting causal relationships within the problem space.
Abstract:When searching for products, the opinions of others play an important role in making informed decisions. Subjective experiences about a product can be a valuable source of information. This is also true in sales conversations, where a customer and a sales assistant exchange facts and opinions about products. However, training an AI for such conversations is complicated by the fact that language models do not possess authentic opinions for their lack of real-world experience. We address this problem by leveraging product reviews as a rich source of product opinions to ground conversational AI in true subjective narratives. With OpinionConv, we develop the first conversational AI for simulating sales conversations. To validate the generated conversations, we conduct several user studies showing that the generated opinions are perceived as realistic. Our assessors also confirm the importance of opinions as an informative basis for decision-making.