Abstract:Influencer marketing has become a crucial feature of digital marketing strategies. Despite its rapid growth and algorithmic relevance, the field of computational studies in influencer marketing remains fragmented, especially with limited systematic reviews covering the computational methodologies employed. This makes overarching scientific measurements in the influencer economy very scarce, to the detriment of interested stakeholders outside of platforms themselves, such as regulators, but also researchers from other fields. This paper aims to provide an overview of the state of the art of computational studies in influencer marketing by conducting a systematic literature review (SLR) based on the PRISMA model. The paper analyses 69 studies to identify key research themes, methodologies, and future directions in this research field. The review identifies four major research themes: Influencer identification and characterisation, Advertising strategies and engagement, Sponsored content analysis and discovery, and Fairness. Methodologically, the studies are categorised into machine learning-based techniques (e.g., classification, clustering) and non-machine-learning-based techniques (e.g., statistical analysis, network analysis). Key findings reveal a strong focus on optimising commercial outcomes, with limited attention to regulatory compliance and ethical considerations. The review highlights the need for more nuanced computational research that incorporates contextual factors such as language, platform, and industry type, as well as improved model explainability and dataset reproducibility. The paper concludes by proposing a multidisciplinary research agenda that emphasises the need for further links to regulation and compliance technology, finer granularity in analysis, and the development of standardised datasets.
Abstract:Numerous studies have proposed computational methods to detect hate speech online, yet most focus on the English language and emphasize model development. In this study, we evaluate the counterfactual fairness of hate speech detection models in the Dutch language, specifically examining the performance and fairness of transformer-based models. We make the following key contributions. First, we curate a list of Dutch Social Group Terms that reflect social context. Second, we generate counterfactual data for Dutch hate speech using LLMs and established strategies like Manual Group Substitution (MGS) and Sentence Log-Likelihood (SLL). Through qualitative evaluation, we highlight the challenges of generating realistic counterfactuals, particularly with Dutch grammar and contextual coherence. Third, we fine-tune baseline transformer-based models with counterfactual data and evaluate their performance in detecting hate speech. Fourth, we assess the fairness of these models using Counterfactual Token Fairness (CTF) and group fairness metrics, including equality of odds and demographic parity. Our analysis shows that models perform better in terms of hate speech detection, average counterfactual fairness and group fairness. This work addresses a significant gap in the literature on counterfactual fairness for hate speech detection in Dutch and provides practical insights and recommendations for improving both model performance and fairness.
Abstract:Like other social media, TikTok is embracing its use as a search engine, developing search products to steer users to produce searchable content and engage in content discovery. Their recently developed product search recommendations are preformulated search queries recommended to users on videos. However, TikTok provides limited transparency about how search recommendations are generated and moderated, despite requirements under regulatory frameworks like the European Union's Digital Services Act. By suggesting that the platform simply aggregates comments and common searches linked to videos, it sidesteps responsibility and issues that arise from contextually problematic recommendations, reigniting long-standing concerns about platform liability and moderation. This position paper addresses the novelty of search recommendations on TikTok by highlighting the challenges that this feature poses for platform governance and offering a computational research agenda, drawing on preliminary qualitative analysis. It sets out the need for transparency in platform documentation, data access and research to study search recommendations.
Abstract:Social media datasets are essential for research on a variety of topics, such as disinformation, influence operations, hate speech detection, or influencer marketing practices. However, access to social media datasets is often constrained due to costs and platform restrictions. Acquiring datasets that span multiple platforms, which is crucial for understanding the digital ecosystem, is particularly challenging. This paper explores the potential of large language models to create lexically and semantically relevant social media datasets across multiple platforms, aiming to match the quality of real data. We propose multi-platform topic-based prompting and employ various language models to generate synthetic data from two real datasets, each consisting of posts from three different social media platforms. We assess the lexical and semantic properties of the synthetic data and compare them with those of the real data. Our empirical findings show that using large language models to generate synthetic multi-platform social media data is promising, different language models perform differently in terms of fidelity, and a post-processing approach might be needed for generating high-fidelity synthetic datasets for research. In addition to the empirical evaluation of three state of the art large language models, our contributions include new fidelity metrics specific to multi-platform social media datasets.
Abstract:YouTube is a major social media platform that plays a significant role in digital culture, with content creators at its core. These creators often engage in controversial behaviour to drive engagement, which can foster toxicity. This paper presents a quantitative analysis of controversial content on YouTube, focusing on the relationship between controversy, toxicity, and monetisation. We introduce a curated dataset comprising 20 controversial YouTube channels extracted from Reddit discussions, including 16,349 videos and more than 105 million comments. We identify and categorise monetisation cues from video descriptions into various models, including affiliate marketing and direct selling, using lists of URLs and keywords. Additionally, we train a machine learning model to measure the toxicity of comments in these videos. Our findings reveal that while toxic comments correlate with higher engagement, they negatively impact monetisation, indicating that controversy-driven interaction does not necessarily lead to financial gain. We also observed significant variation in monetisation strategies, with some creators showing extensive monetisation despite high toxicity levels. Our study introduces a curated dataset, lists of URLs and keywords to categorise monetisation, a machine learning model to measure toxicity, and is a significant step towards understanding the complex relationship between controversy, engagement, and monetisation on YouTube. The lists used for detecting and categorising monetisation cues are available on https://github.com/thalesbertaglia/toxmon.
Abstract:Content monetization on social media fuels a growing influencer economy. Influencer marketing remains largely undisclosed or inappropriately disclosed on social media. Non-disclosure issues have become a priority for national and supranational authorities worldwide, who are starting to impose increasingly harsher sanctions on them. This paper proposes a transparent methodology for measuring whether and how influencers comply with disclosures based on legal standards. We introduce a novel distinction between disclosures that are legally sufficient (green) and legally insufficient (yellow). We apply this methodology to an original dataset reflecting the content of 150 Dutch influencers publicly registered with the Dutch Media Authority based on recently introduced registration obligations. The dataset consists of 292,315 posts and is multi-language (English and Dutch) and cross-platform (Instagram, YouTube and TikTok). We find that influencer marketing remains generally underdisclosed on social media, and that bigger influencers are not necessarily more compliant with disclosure standards.
Abstract:Large Language Models (LLMs) raise concerns about lowering the cost of generating texts that could be used for unethical or illegal purposes, especially on social media. This paper investigates the promise of such models to help enforce legal requirements related to the disclosure of sponsored content online. We investigate the use of LLMs for generating synthetic Instagram captions with two objectives: The first objective (fidelity) is to produce realistic synthetic datasets. For this, we implement content-level and network-level metrics to assess whether synthetic captions are realistic. The second objective (utility) is to create synthetic data that is useful for sponsored content detection. For this, we evaluate the effectiveness of the generated synthetic data for training classifiers to identify undisclosed advertisements on Instagram. Our investigations show that the objectives of fidelity and utility may conflict and that prompt engineering is a useful but insufficient strategy. Additionally, we find that while individual synthetic posts may appear realistic, collectively they lack diversity, topic connectivity, and realistic user interaction patterns.
Abstract:Regulatory bodies worldwide are intensifying their efforts to ensure transparency in influencer marketing on social media through instruments like the Unfair Commercial Practices Directive (UCPD) in the European Union, or Section 5 of the Federal Trade Commission Act. Yet enforcing these obligations has proven to be highly problematic due to the sheer scale of the influencer market. The task of automatically detecting sponsored content aims to enable the monitoring and enforcement of such regulations at scale. Current research in this field primarily frames this problem as a machine learning task, focusing on developing models that achieve high classification performance in detecting ads. These machine learning tasks rely on human data annotation to provide ground truth information. However, agreement between annotators is often low, leading to inconsistent labels that hinder the reliability of models. To improve annotation accuracy and, thus, the detection of sponsored content, we propose using chatGPT to augment the annotation process with phrases identified as relevant features and brief explanations. Our experiments show that this approach consistently improves inter-annotator agreement and annotation accuracy. Additionally, our survey of user experience in the annotation task indicates that the explanations improve the annotators' confidence and streamline the process. Our proposed methods can ultimately lead to more transparency and alignment with regulatory requirements in sponsored content detection.
Abstract:In the course of under a year, the European Commission has launched some of the most important regulatory proposals to date on platform governance. The Commission's goals behind cross-sectoral regulation of this sort include the protection of markets and democracies alike. While all these acts propose sophisticated rules for setting up new enforcement institutions and procedures, one aspect remains highly unclear: how digital enforcement will actually take place in practice. Focusing on the Digital Services Act (DSA), this discussion paper critically addresses issues around social media data access for the purpose of digital enforcement and proposes the use of a legal compliance application programming interface (API) as a means to facilitate compliance with the DSA and complementary European and national regulation. To contextualize this discussion, the paper pursues two scenarios that exemplify the harms arising out of content monetization affecting a particularly vulnerable category of social media users: children. The two scenarios are used to further reflect upon essential issues surrounding data access and legal compliance with the DSA and further applicable legal standards in the field of labour and consumer law.